SECURITY OPERATIONS CENTER (SOC) ADMINISTRATOR

Arizona Department of Administration • Phoenix, AZ

2d • $85,176 • Onsite

About The Position

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a driven leader to join our team as the Security Operations Center (SOC) Administrator. Under the direction of the Deputy Chief of Emergency Management, the SOC Administrator will ensure 24/7 operational readiness, communication accuracy and interagency coordination. This role involves continuous monitoring, coordination and leadership of the Security Operations Center. The ideal candidate will have experience in activation and coordination in Incident Response and emergency management, experience and knowledge in the Incident Command System, knowledge of Digital evidence management systems, real time security operations, and response coordination.

Requirements

• State and federal laws and regulations relating to Corrections, department policies, institutional directives, and personnel rules
• Emergency Response and Recovery Plan, National Response Plan and National Incident Management System
• Incident Command System
• local, state, and federal emergency agencies and organizations
• hazard mitigation techniques, theory and principles
• Principles of radio communications and equipment
• Program Management communications in emergency environment
• Correctional management and security practices
• Written and verbal communications
• Administrative, managerial, leadership, and supervisory techniques
• Planning and projection emergency needs
• Time management
• Researching, analyzing, and problem-solving
• Work in a prison environment
• Adhere to all Departmental rules, regulations, policies, and procedures
• Create comprehensive yet concise reports
• Evaluate the effectiveness of the correctional program and divisional operations based on objective data
• Establish and maintain working relationships
• Pass a background investigation, drug test, and a medical/physical examination
• Take a Tuberculosis (TB) test during New Employee Orientation and every year thereafter
• Possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks if driving is an essential function
• Maintain acceptable driving records and complete all required driver training if driving on state business
• Maintain the statutorily required liability insurance if operating a personally owned vehicle on state business
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Nice To Haves

• Bachelor’s degree or actively enrolled in Criminal Justice/Corrections, Public Administration, or Behavior Science

Responsibilities

• Maintains real time situational awareness of all nine state prison complexes, contracted facilities and community reentry operations
• Directs activation and coordination of the SOC during critical incidents
• Ensures unified command, timely communication and operational consistency across agency during critical incidents
• Serves as primary liaison with complex leadership and external partners to enhance response readiness and interagency cooperation
• Oversees departmental AXON programs, including body-worn cameras, taser platforms and FUSUS real time situational awareness network
• Coordinates with AXON representatives and agency IT to maintain technology integration
• Implements agency emergency preparedness initiatives
• Supports the maintenance and improvement of agency Continuity of Operations Plan (COOP)
• Develops and maintains operational dashboards, reports and status boards that provides leadership with accurate and real time information
• Completes special projects
• Conducts management staff meetings
• Attends training and/or meetings as required
• Performs other duties appropriate to the assignment
• Drives on State Business

Benefits

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree