Security Officer Security Operations Center Officer

Allied Universal • Pocono Township, PA

1d • Onsite

About The Position

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Operations Center (SOC) Specialist supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Assigned shifts are subject to change to meet the operational needs of the SOC. Assists in monitoring internal and external security events to identify potential threats and vulnerabilities. Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends. Supports the monitoring of open-source media for security-related events and potential impacts. Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities. Follows security policies and procedures to ensure compliance and contribute to process improvement. Assists in the monitoring and maintenance of physical security systems. Documents and communicates relevant information to support decision-making processes. Communicates effectively with peers, partners, customers, and employees. Participates in the continuous improvement of SOC processes and procedures. Maintains awareness of emerging threats, vulnerabilities, and industry best practices. Position requires sitting, heavy phone usage, and screen exposure for extended periods of time. Must be flexible with schedules and willing to work holidays, nights, weekends, and overtime. Potentially high-stress environment with exposure to multiple aspects of emergency incidents. Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Requirements

• Minimum of one year of relevant security experience. This experience should be documented and verifiable.
• Valid Driver's License
• Comfortable Using Computer or Tablet. Candidates should demonstrate proficiency in using computers or tablets. This includes familiarity with basic software applications and the ability to navigate digital platforms effectively.
• CPR Certification. Proof of certification must be provided prior to employment.
• Customer Service Experience. Candidates should have prior experience in customer service roles. This experience should be relevant and can be demonstrated through previous employment or training.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• A valid driver’s license will be required for driving positions only

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computers systems regularly, as assigned.
• Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED