SECURITY OPERATIONS CENTER CORRECTIONAL SERGEANT

Arizona Department of Administration • Phoenix, AZ

1d • Onsite

About The Position

The Arizona Department of Corrections, Rehabilitation and Reentry is hiring a Security Operations Center Correctional Sergeant. This role is open only to current ADCRR employees. The SOC is a 24/7, 365-day operation that handles department Significant Incident Reports, information from law enforcement agencies, and public inquiries. The position offers agency-wide operational exposure, collaboration with government and media representatives and external partners, and minimal direct inmate contact.

The incumbent manages and performs SOC duties, processes and analyzes incoming information, prioritizes it, determines reporting formats and notifications, and prepares appropriate responses. The sergeant provides command, control, and communications support to the agency and outside support agencies; assists executive staff during significant incidents and emergency, crisis, and contingency operations; and provides timely updates and coordination. The role also supports internal partners after hours, monitors and directs Home Arrest inmates, maintains databases and records, assists in training new personnel, and performs other duties appropriate to the assignment. Applicants are evaluated on training and experience, and relevant information is subject to verification.

Requirements

• Must currently be a Correctional Sergeant with the Arizona Department of Corrections, Rehabilitation and Reentry.
• Must have worked a minimum of 12 months at the current division or institution by the announcement closing date.
• Must have received at least a meets expectations overall rating on the most recent performance evaluation.
• Knowledge of correctional security, custody, and disciplinary practices and procedures; applicable federal, state, and agency laws, rules, regulations, policies, and procedures; paraprofessional counseling and crisis-intervention methods; supervision and work leadership; self-defense, weapons, and defense/control equipment; and techniques for observing, detecting, and defusing adverse inmate actions.
• Ability to apply and interpret institutional security, custody, and discipline measures; apply counseling, crisis-intervention, and supervisory techniques; use and train others in self-defense, weapons, and defense/control equipment; observe, detect, and defuse adverse inmate actions; use basic first aid and protective devices; communicate verbally and in writing; maintain interpersonal relationships in a correctional setting; and remain calm during emergencies.
• Some positions require a medical/physical evaluation, psychological examination, pre-employment drug screening, and background investigation.
• Employees must take a tuberculosis test during New Employee Orientation and annually thereafter.
• If driving or vehicle use is an essential job function, employees must maintain a current, valid, class-appropriate driver's license, complete required training and driving-record checks, and meet applicable driving-record and insurance requirements when using a personally owned vehicle for state business.
• Newly hired state employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

• Process, prioritize, and analyze incoming information; determine reporting formats and personnel notifications; and prepare and submit appropriate responses.
• Respond to department Significant Incident Reports, law enforcement information, and public inquiries in a 24/7, 365-day operations center.
• Use statewide radio and telephone communications systems; operate and dispatch statewide radio transmissions; verify and enter information, including felony warrants.
• Provide command, control, and communications support to all levels of the organization and outside support agencies.
• Provide after-hours support for internal partners, including Community Corrections, Fugitive Services, and the Electronic Monitoring Unit.
• Make authorized data inputs into database systems such as ACIS and ACJIS.
• Support executive staff during significant prison incidents, emergencies, crises, and contingency operations by providing time-sensitive updates, coordinating within the agency, and informing support agencies when appropriate.
• Monitor, instruct, and direct Home Arrest inmates while keeping Community Corrections Officers informed.
• Follow established procedures and policies, maintain databases, and assist in training new personnel.
• Perform other duties appropriate to the assignment.

Benefits

• Vacation and sick days, with 10 paid holidays per year.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
• Medical, dental, life, short-term disability, and long-term disability insurance options.
• Retirement program; this classification participates in the Corrections Officer Retirement Plan (CORP).
• Optional deferred compensation plans and credit union membership.
• Wellness program.
• Incentivized commuter club and public transportation subsidy program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed