Security Operations Analyst

GreatAmerica•Cedar Rapids, IA

1d•Hybrid

About The Position

GreatAmerica Financial Services is seeking a Security Operations Analyst I to join their Information Security Team. This role is responsible for supporting daily security operations, including monitoring systems, responding to security events, and assisting with investigations and security administration. The position is hands-on and operationally focused, executing defined security processes and supporting senior staff in protecting the organization’s information assets. The Analyst will assist with the day-to-day operation of information security solutions to ensure the confidentiality, integrity, and availability of GreatAmerica information assets.

Requirements

Associate’s or bachelor’s degree related to information security preferred or equivalent experience in information security system administration may be substituted for the requisite education.
1-2 years of experience working in the information security or information technology field.
Exposure to NIST, FFIEC, or similar security frameworks.
CompTIA Security+ (or obtain within 6 months of hire).
Experience in executing information security policies and standards.
Excellent knowledge of technology environments, including information security elements.
Exposure to data processing, hardware platforms, enterprise software applications, and outsource systems.
Good understanding of computer systems characteristics, features, and integration capabilities.
Basic understanding of Windows operating systems and Active Directory / Entra ID.
Basic understanding of Networking fundamentals (TCP/IP, DNS, routing).

Nice To Haves

CompTIA Network+ preferred
CompTIA CySA+ preferred

Responsibilities

Perform daily administrative tasks related to all in-scope information security solutions.
Assist with tuning existing security monitoring systems to minimize false alerts and provide accurate information.
Collect and maintain data for standard metrics to the Information Security Committee.
Participate in the development and maturity of security operations processes.
Assist with security control testing and verification.
Escalate identified issues in a timely manner.
Assist with vulnerability scanning operations and remediation tracking.
Validate patching status and basic configuration compliance.
Work closely with Product, Platform teams, IAM, and Infrastructure teams to support security initiatives.
Support and contribute to the overall company information security posture.
Create and update documentation on system functionality and processes.
Maintain up-to-date knowledge of the Information Security industry, including new security solutions, improved processes, and emerging threats.
Perform daily operational real-time monitoring and analysis of security events from all in-scope information security solutions.
Monitor security alerts and dashboards across core security platforms.
Triage and escalate security alerts according to established procedures.
Support incident response activities including evidence collection, containment steps, and documentation.
Perform post-mortem analysis with logs, network traffic flows, and other recorded information to identify intrusions and unauthorized activities.
Maintain investigation records, timelines, and supporting artifacts.
Contribute to, create and update documentation on analysis procedures.
Provide related on-call emergency support.
Work extended hours during incidents when required.