Security Officer Full Time Reception Desk Operations

Allied Universal•Santa Monica, CA
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Reception Desk Operations in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, and provide professional customer service and communication. Using computer or tablet systems, you will support a secure, welcoming environment while representing Allied Universal’s agile, reliable, innovative, caring, and integrity-driven culture through teamwork.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Ability to lift up to 20 lbs is preferred.
  • Access control/badge experience is preferred.
  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, vendors, and property management personnel at a commercial real estate front desk while following site-specific security-related procedures and policies.
  • Monitor access to the building lobby, verify visitor credentials and appointments, issue visitor passes and/or access credentials, and maintain accurate visitor records.
  • Answer incoming calls, provide directions and general building information, and route inquiries to appropriate contacts or departments.
  • Monitor security-related systems, alarms, cameras, and communications equipment from the front desk, reporting unusual activity or maintenance concerns according to site procedures.
  • Respond to incidents, emergency notifications, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and documenting activities as required.

Benefits

  • Access to a retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Discounts on top brands and services through our Perks Program.
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