Security Officer (52040)

WESTCARE INC•Lares, PR

41d•$11 - $11•Onsite

About The Position

The Security Officer is responsible for maintaining a safe and secure environment for clients, staff, and visitors. They enforce facility policies, monitor access points, and respond to emergencies, ensuring the safety and security of the facility.

Requirements

High School Diploma or equivalent is required.
Previous experience in security or law enforcement, especially in healthcare or residential settings, is preferred.
Physical ability to perform patrols and respond to emergencies.
Excellent communication skills
Ability to exercise good judgment and discretion
Ability to work well in a team environment
Strong observation skills and attention to detail.
Ability to remain calm and act quickly in high-stress situations.
Effective communication and interpersonal skills, particularly when interacting with clients experiencing mental health crises.
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
Professional appearance and demeanor
Must be culturally/linguistically sensitive to populations served
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required

Responsibilities

Patrol the facility grounds, common areas, and entrance points regularly.
Monitor security cameras and alarm systems to identify any suspicious activities or safety concerns.
Manage access to the facility by verifying identification, authorizing entry for clients, visitors, and staff, and logging all entries/exits.
Conduct bag and belongings checks as necessary to ensure compliance with facility policies.
Respond quickly to incidents, including client behavioral escalations, intruders, or emergencies (medical, fire, etc.).
Provide assistance during client interventions or de-escalation procedures, in coordination with facility staff.
Contact emergency services (police, fire, medical) when needed.
Ensure that facility policies and safety regulations are followed by clients, staff, and visitors.
Document and report any rule violations, safety hazards, or incidents promptly to management.
Assist in providing a calming presence during behavioral emergencies and collaborate with clinical staff to de-escalate situations.
Escort clients to and from appointments or within the facility as needed.
Participate in safety drills and ensure that evacuation procedures are understood and followed by all personnel and clients.
Ensure that all safety equipment, including alarms and emergency lighting, is in good working order.
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and Perform any other duties as assigned.