Security Officer (Shift Time: 5:30 PM - 2:00 AM)

Loews Hotels & Co•Nashville, TN

19h•Onsite

About The Position

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you!

Requirements

Previous experience in hotel security or a related field required (1-3 years).
Ability to remain calm and make sound decisions in high-pressure situations required.
High school diploma or equivalent required.
Must be able to successfully obtain State Security Guard and CPR/First Aid training certificates.

Nice To Haves

Basic first-aid certification or ability to administer first aid preferred.
An associate’s degree in criminal justice, security management, or a related field is preferred.
Knowledge of security systems, safety regulations, and emergency response protocols preferred.
Experience using CCTV systems and other security technology preferred.
Experience in customer service or hospitality to enhance guest interactions preferred.
Background in law enforcement or military service is a plus.
Additional certifications in security training, conflict resolution, or emergency response are advantageous.

Responsibilities

Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies.
Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
Document security incidents and actions taken, ensuring transparency and accountability within the security operations.
Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.