Security Officer Full Time Front Desk Concierge

Allied Universal•Town of Henrietta, NY

2d•Onsite

About The Position

As a Security Officer Full Time Front Desk Concierge in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access, monitor entry activity, and provide exceptional customer service. Your visible presence and clear communication will help support a secure, professional environment while addressing security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients, employees, visitors, and contractors by following site-specific procedures and supporting a professional front desk experience at a technology, media, and telecommunications location.
Monitor access to the location by verifying visitor credentials, issuing visitor badges, maintaining visitor logs, and directing guests in accordance with established access-control procedures.
Answer incoming calls, receive deliveries, and communicate routine concerns to appropriate site contacts and Allied Universal leadership.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following emergency response procedures and documenting security-related activities.
Maintain awareness of front desk and lobby activity to help deter unauthorized access and report unusual or suspicious activity.