SECURITY OFFICER

Caesars Entertainment•Biloxi, MS

22d•Onsite

About The Position

Protects the assets of the company and provides a safe environment for employees and guests. We take pride in living our values of Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play” is our foundation in each department that provides exciting guest and team experiences which builds loyalty with our guests and helps our team members build lasting careers.

Requirements

Must be able to acquire and maintain a Mississippi Gaming Permit issued by Mississippi Gaming Commission
Must be able to work varied shifts including weekends and holidays
Must possess strong interpersonal and communication skills
Must pass a drug test
Must be at least 21 years of age
Must have and maintain a valid Driver’s License
Must be able to get along with coworkers
Maintain knowledge of current property events, promotions and attractions
Comfortable working in a fast paced, dynamic environment.
Ability to work effectively in a team setting and independently.
Must present a well-groomed appearance.
Must adhere to uniform/appearance requirements
Must be able to complete and pass multiple online training classes
Ability to appreciate and be friendly with all Harrah’s Gulf Coast team members who are of various ethnic and cultural backgrounds.
Able to accept direction of Senior Leadership.
Must be able to obtain and maintain CPR/First –aid certification

Nice To Haves

Previous guest service and security experience are desirable
Proficient in Microsoft Word and Microsoft Excel preferred

Responsibilities

Enforce company security regulations including but not limited to: Challenging guest interactions, Appropriately handles active threats, Assist with evacuation procedures, Protect the transfer of money, chips and company assets, Provide a safe environment for our employees and guests, Give directions and escort guests and employees as needed, Represent the company and its property to ensure all casino regulations are upheld at all times, Patrol all sections of the casino and property
Make and conduct chip fills, marker transfers and sensitivity key escorts
Provide first aid including CPR when necessary
Assist with lost and found
Conduct interviews, investigate and document all applicable incidents
Write reports as needed
Act as a role model always presenting oneself as a credit to Harrah’s Gulf Coast
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
Suggests products, services and experiences to guests.
Respond calmly in crisis and stressful situations
Make rational decisions when handling guest and employee issues
Must be able to physically restrain individuals when a condition of arrest exists
Able to suggest Caesars Rewards Loyalty Program to guests
Suggest products, services and experiences to guests
Other duties as assigned