Security Officer - MGM Springfield

MGM Resorts International•Springfield, MA

21h•Onsite

About The Position

Join us as a Security Officer and help protect a premier entertainment brand! In this vital role, you'll act as a visible deterrent and respond to emergencies, ensuring safety for guests and staff alike. Be part of our mission to deliver exceptional entertainment while fostering a secure environment for everyone involved.

Requirements

Has high school diploma or GED
Has 1+ years of prior relevant experience in customer service

Responsibilities

Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation.
Perform all necessary duties as trained in order to respond in emergency situations, including but not limited to: Rendering appropriate first aid
CPR/AED Responsive Care, including, as needed, retrieving and utilizing the CPR/AED equipment and following established protocols
Initiating and conducting evacuation procedures
Securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, and summon emergency responders to the incident
Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

Benefits

Healthcare, financial and time off benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
medical, dental, vision, life insurance, 401(k) plans, and time off plans

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