Security Officer Enhanced Part Time GSOC Operations

Allied Universal • Upper Dublin Township, PA

21d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Operations in Fort Washington, PA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. The Global Security Operations Center (GSOC) Specialist supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Assigned shifts are subject to change to meet the operational needs of the SOC. Assists in monitoring internal and external security events to identify potential threats and vulnerabilities. Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends. Supports the monitoring of open-source media for security-related events and potential impacts. Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities. Follows security policies and procedures to ensure compliance and contribute to process improvement. Assists in the monitoring and maintenance of physical security systems. Documents and communicates relevant information to support decision-making processes. Communicates effectively with peers, partners, customers, and employees. Participates in the continuous improvement of GSOC processes and procedures. Maintains awareness of emerging threats, vulnerabilities, and industry best practices. Position requires sitting, heavy phone usage, and screen exposure for extended periods of time. Must be flexible with schedules and willing to work holidays, nights, weekends, and overtime. Potentially high-stress environment with exposure to multiple aspects of emergency incidents. Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Requirements

• 21+ Years of Age (C101)
• Security Experience - +1 Years (C115)
• Access Control/Badge Experience (B201)
• Alarm Panel Experience (B202)
• Comfortable Using Computer or Tablet (B204)
• Customer Service Experience (B219)
• Strong Computer Skills
• Strong written and verbal communication skills
• Ability to follow written and verbal instructions
• Attention to Detail
• Self-motivated
• Task Oriented
• Customer Service experience
• Flexible Schedule
• Nights and Weekends Required
• Pre-employment physical required
• First Aid CPR AED certified (will train)
• Background check/Drug test
• No smoking/tobacco/nicotine facility
• Bilingual a plus
• Demonstrated ability to work in a dynamic environment and manage multiple tasks
• Strong communication and interpersonal skills
• Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook)
• Basic knowledge of access control, video management, and intrusion detection systems
• Familiarity with incident management processes
• Analytical mindset with the ability to identify and escalate critical issues
• Attention to detail and accuracy in work
• Awareness of relevant regulations and compliance requirements
• Interest in threat intelligence platforms and tools
• Understanding of basic network security concepts and protocols
• Familiarity with physical security systems
• Generally, requires at least 3 years of related experience to include, crisis management, physical security, and critical infrastructure protection, risk controls, and loss prevention.
• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter, with working environments and conditions varying by location.
• Assists in monitoring internal and external security events to identify potential threats and vulnerabilities.
• Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends.
• Supports the monitoring of open-source media for security-related events and potential impacts.
• Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities.
• Follows security policies and procedures to ensure compliance and contribute to process improvement.
• Assists in the monitoring and maintenance of physical security systems.
• Documents and communicates relevant information to support decision-making processes.
• Communicates effectively with peers, partners, customers, and employees.
• Participates in the continuous improvement of GSOC processes and procedures.
• Maintains awareness of emerging threats, vulnerabilities, and industry best practices.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED