KFC Yum! Center - Second Shift Security Officer

ASM Global•Louisville, KY

3d•Onsite

About The Position

Oversees the safety and security of the KFC Yum! Center’s patrons, employees, and assets. The KFC Yum! Center is a multi-use entertainment venue in Louisville, Kentucky, offering a variety of world-class events including concerts, family shows, sporting events, and other special events. ASM Global, the operator, has offices on five continents and uses its global network of venues, powerful sports and music brands, ticketing and content distribution platforms, and integrated entertainment districts to deliver innovative live sports and entertainment experiences.

Requirements

A minimum education level of High School Diploma or its equivalency
A minimum of 0-1 years of related work experience; 1 is preferred
Understand relevant laws and penal codes pertaining to safety and security (e.g., loitering and skateboarding ordinances)
Ability to work nights, weekends and some holidays
CPR certified

Responsibilities

Patrols the building on a regular basis to ensure the interior and exterior remain secure during the entire shift.
Responds to all safety and security calls to ensure incidents are resolved professionally and in a timely manner.
Screens and logs visitors to ensure appropriate access to the building.
Monitors activity on security cameras and ensures devices are in working order.
Reviews previous footage on cameras as directed.
Operates Lutron system to ensure lighting is provided in necessary areas.
Retrieves relevant information to investigate and compile accurate incident reports.
Interacts effectively and calmly with angry or emotional patrons to prevent aggravated circumstances from intensifying.
Assists with the ejection or control of unruly, disruptive, and intoxicated guests.
Regulates crowds during venue “on sales” to maintain control of ticket lines.
Enables and disables alarm system as directed to ensure system is in proper working order.
Coordinates and logs building keys to ensure designated personnel are given access to appropriate areas and that all keys are accounted for.
Unlocks and opens doors as necessary.
Participates in training conducted by the Security Manager to review emergency response plans.