Security Officer

Choice Hotels International • Chicago, IL

23h • Onsite

About The Position

The role of Security Officer is to operate with the day-to-day operation and long-term outlook of the safety and security department. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Requirements

• Two years of Security experience, preferably at an upper upscale brand property
• High School Diploma or GED
• Supervision experience in a security related field
• CPR/1st Aid/AED Certification
• Solid knowledge of Safety and Security operations
• Strong interpersonal skills
• Able to resolve conflicts, guests, supervisor and employee
• High School graduate required
• Experience with MS Office applications and Outlook required
• Previous work experience should include working in a high-volume environment, as well as, customer-service oriented atmosphere
• Demonstrates strong verbal and interpersonal skills
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• A positive attitude
• Adhere to the policies and procedures of the hotel
• Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Nice To Haves

• Associates/Bachelors Degree or equivalent preferred
• (additional training [e.g. military, law enforcement] and education is highly desirable)
• Ideal candidate will have a minimum of one year security experience

Responsibilities

• Conduct routine loading dock and employee lot inspections.
• Ensuring the area is kept clean and free of trash and debris prior to the start of each scheduled shift.
• Conduct investigation and provide follow up to departments that violate dock cleanliness.
• Responds to all emergency situations immediately.
• Takes appropriate action to safeguard guests, employees, and the hotel.
• Reviews accident investigations to ensure accurate and complete reporting.
• Conducting regular patrol of the property to ensure all areas are safe and secure.
• Orienting employees to the department and hotel.
• Providing on the job training on responsibilities.
• Ensure that all security staff is versed and completely trained on all parking Applications. This includes assisting staff on resetting server procedures, clearing ticket jams, reprogramming procedures at the gate as well as supply audits.
• Ensuring security team takes on both a proactive property security and customer care/contact and support role.
• Maintain a positive inter-departmental relationship through the hotel and with outside vendors.
• Promoting day-to-day awareness and providing security training for management and line staff.
• Provide leadership and act as a liaison to hotel management and guests in absence of the presence of Security Manager or Director of Security.
• Meet regularly with the Area Director of Facilities.
• Attend event PreCONs when necessary.
• Taking a leadership role with both the Security team and Safety Committee.

Benefits

• We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class.
• Our locations are drug-free and pre-employment drug tests are required.
• Background checks are also required before employment begins.
• We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED