Security Officer Full Time Access Control

Allied Universal•Durham, NC
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As an Access Control Officer at a commercial real estate location, you will help maintain a welcoming, professional environment by managing entry points, verifying badges and credentials, monitoring access activity, and assisting visitors and tenants. You will provide exceptional customer service, communicate clearly, and support security-related operations through teamwork, integrity, and a caring, people-first approach.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Comfortable using a computer or tablet is preferred.
  • Access control and badge experience is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and employees by following security-related procedures, site-specific policies, and emergency response activities as appropriate.
  • Manage access to the commercial property by verifying credentials, issuing visitor passes, maintaining access logs, and directing guests in accordance with site requirements.
  • Monitor entry points, access control systems, and security-related cameras, reporting unusual activity, equipment concerns, and policy violations to the appropriate contacts.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and escalating matters when needed.
  • Conduct regular and random patrols of assigned areas, including building entrances, common areas, parking facilities, and the property perimeter, to help deter unauthorized access.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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