Security Officer (Full Time)

Mauna Kea Resorts•Waimea, HI

4d•Onsite

About The Position

Provide security and emergency response services throughout the resort, ensuring that performance is within the guidelines of written procedures and resort philosophy. Enforce security and safety guidelines to safeguard resort and guest property. Investigate and document incidents of concern and properly respond to resolve issues of concern. Patrol hotel building, grounds and other areas on the resort as assigned, noting unusual circumstances, persons, and/or safety violations. Assist managers with security at hotel related functions; escort persons off property. Provide entry gate security.

Requirements

Successful completion of the “Initial Security Guard 8-Hour Training”
Must present a current Hawaii State Guard Card within 30 days of hire.
AED Certification
Ability to multi-task.
Valid Driver’s License

Responsibilities

Greet and welcome guests in a warm and friendly manner at all times.
Respond rapidly to all emergencies and manage crisis situations in an efficient and professional manner.
Exhibit a calming demeanor and has the ability to manage emergency situations.
Conduct foot / mobile patrols of the resort and monitor entrance gates.
Investigation and fact finding inquires through short and long term observation, review of documentation, interviews and interrogations.
Accurately document incidents, inquires and investigations.
Answer phone, monitor security cameras and dispatch security officer.
Enforce security and safety guidelines to safeguard resort and guest property.
Coordinate and supervise special assignments.
Perform department administrative duties such as issuing keys, vehicle parking decals, locker, paychecks, etc.
Do vehicle, locker and parcel search and other duties relating to security or safety as directed.
Escort individuals off property.
Provide security at hotel related functions.
Perform other related duties as assigned or required.
Train team members/leaders in other departments on safety and security issues.