Security Officer Emergency Department Night Shift

Banner Health•Buckeye, AZ

5d•Onsite

About The Position

Banner Health Emergency Services is excited to bring a new state-of-the-art freestanding emergency department to the growing Buckeye, Arizona community. Scheduled to open in November 2026, this modern 14,500-square-foot facility will provide convenient access to high-quality emergency care close to home. The new emergency department will feature 14 fully equipped exam rooms, a dedicated trauma and treatment room, and advanced diagnostic capabilities, including X-ray, CT scan, and ultrasound services. Working in close partnership with Banner Estrella Medical Center, the Buckeye emergency department will ensure seamless coordination of care with our ongoing commitment to expanding access to exceptional healthcare and supporting the continued growth of the West Valley. As a Security Officer, you will respond promptly to emergency situations, help ensure the safety and security of patients, visitors, and staff, conduct routine patrols of facilities and grounds, and provide effective alarm monitoring and response services. You will play a key role in maintaining a secure environment while delivering exceptional customer service and supporting the organization's commitment to safety.

Requirements

Must maintain required security certifications
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy
Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies)
Must demonstrate the ability to write comprehensive security reports
Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned
Must successfully complete Banner Health Basic Officer Academy
Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills
Must qualify and maintain proficiency with assigned non-lethal weapons
Must be able to demonstrate the ability to perform physical requirements of the position
Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role
Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019
If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered
This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role
Employees must possess a Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire

Nice To Haves

Prior law enforcement, military, Corrections, healthcare or advance security experience
Additional related education and/or experience

Responsibilities

Respond promptly to emergency situations
Help ensure the safety and security of patients, visitors, and staff
Conduct routine patrols of facilities and grounds
Provide effective alarm monitoring and response services
Maintain a secure environment while delivering exceptional customer service and supporting the organization's commitment to safety
Patrols the facilities and grounds
Assists with the welfare and safety of personnel and patients
Investigates critical incidents
Assists employees, patients and visitors
Interfaces with emergency response agencies
Secures doors
Monitors parking and traffic control
Performs assigned security duties promptly and accurately
Works varied assignments and shifts
Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff
Responds to all emergency codes for assistance and control
Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment
Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control
Serves as a security subject matter expert
Assists medical staff in restraining and handling troubled/combative patients
Ensures security policies are being followed
Patrols unoccupied areas and sets the alarms when appropriate
Locks and unlocks facility doors at prescribed times
Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department
Releases bodies from the morgue, ensuring that all paperwork is complete
Checks alarms to ensure they are in proper working order
Escorts patients, visitors and employees when required for security purposes
Participates in security lead training designed for staff
Maintains current knowledge of applicable laws and regulations
Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed
Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training
Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors
Maintains an accurate log of all relevant security activities during each shift
Professionally testifies in criminal court, state hearings and review boards when required
Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems
Provide guidance and direction to staff, visitors and patients during a security emergency
Proactively identify, deter and respond to security incidents