Security Officer Enhanced Part Time Patrol Customer Care

Allied Universal • Charlotte, NC

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About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Part Time Patrol Customer Care for an assigned financial institution site in Charlotte, North Carolina. The position provides a fixed weekly anchor shift for a six-month commitment, with the option to claim additional shifts through the company's scheduling platform. The role offers a consistent base schedule and the opportunity to increase hours, up to 40 hours per week, or scale back when needed. The stated schedule is Saturday, 6:00 AM–2:00 PM. The pay rate is $20.64 per hour.

The officer provides customer service and carries out security procedures, site-specific policies, and appropriate emergency response activities. Duties include responding to incidents and alarms, conducting unarmed patrols, monitoring access and visitor activity, and documenting events and patrols.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants are subject to a background investigation in accordance with applicable laws.
• As a condition of employment, applicants are subject to a drug screen to the extent permitted by law.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet.
• Access control and badge experience.
• A guard card or license.
• CPR certification.
• Customer service experience.

Responsibilities

• Provide customer service to employees, visitors, and clients at a financial institution while carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, alarms, and critical situations calmly and professionally, following established site protocols.
• Conduct regular and random unarmed patrols of banking areas, entrances, parking areas, and the surrounding perimeter.
• Monitor access points and visitor activity, and report suspicious behavior, hazards, and policy violations to appropriate personnel.
• Complete accurate incident reports, patrol logs, and other required documentation in accordance with site procedures.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Employee discounts at restaurants, entertainment venues, and other businesses through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED