Security Officer in Boston (Security)

United Security•Boston, MA

About The Position

United Security, Inc. is seeking a vigilant, professional, and customer-focused Security Officer to help ensure the safety and security of hotel guests, staff, and property. The role calls for strong observation skills, a calm demeanor under pressure, and the ability to handle situations discreetly and effectively. The schedule is Monday through Friday, 2 p.m. to 8 p.m., and the position is part-time. The officer patrols hotel areas, monitors security systems, responds to emergencies and incidents, controls access to restricted areas, and enforces rules and policies respectfully. The role also involves preparing detailed reports, assisting guests and employees with safety concerns, coordinating with emergency services, investigating suspicious activity, supporting crowd control, and ensuring compliance with safety and health procedures. United Security, Inc. describes its core values as People, Integrity, Development, and Community, and emphasizes employee support, growth, and career development.

Requirements

High school diploma.
At least 2 years of experience working with integrated security systems.
Computer literacy and advanced skill level with Microsoft Office.
Problem-solving abilities and excellent written and verbal communication skills.
Strong organizational and listening skills; ability to multitask projects.
Ability to work independently with limited supervision.
Ability to remain calm and act quickly in emergency situations.
Physical fitness to stand and walk for long periods and respond rapidly when needed.
Flexible schedule, including availability for night shifts, weekends, and holidays.

Nice To Haves

Proven security experience is preferred.

Responsibilities

Regularly patrol the lobby, guest floors, public areas, and back-of-house areas to maintain a visible presence and deter security threats.
Monitor CCTV, fire alarms, and access control systems.
Respond promptly to emergencies, alarms, disturbances, theft, medical emergencies, and fires.
Help control access to restricted areas and admit only authorized personnel.
Enforce rules and policies professionally and respectfully.
Write clear, detailed reports on incidents, patrols, and daily activities.
Assist guests and employees with safety-related issues or concerns.
Coordinate with local fire, police, and ambulance services when needed.
Investigate property damage, theft, and other suspicious activity.
Support crowd control during events or high-occupancy periods.
Ensure compliance with safety and health procedures, company policies, and legal requirements.