KFC Yum! Center - First Shift Security Officer
About The Position
The KFC Yum! Center, operated by Legends Global, is a multi-use entertainment venue in Louisville, Kentucky, hosting a variety of world-class events including concerts, family shows, sporting events, and other special events. Legends Global aims to provide a clean and safe environment, guaranteeing an ideal entertainment guest experience and satisfaction. The company utilizes its global network, powerful sports and music brands, ticketing and content distribution platforms, and integrated entertainment districts to deliver innovative live sports and entertainment experiences. This position oversees the safety and security of the KFC Yum! Center’s patrons, employees, and assets. The role involves patrolling the building, responding to safety and security calls, screening visitors, monitoring security cameras, operating the Lutron system for lighting, investigating incidents, interacting with patrons, assisting with unruly guests, regulating crowds during venue sales, managing the alarm system, coordinating building keys, unlocking doors, and participating in training for emergency response plans.
Requirements
- A minimum education level of High School Diploma or its equivalency
- Must have a minimum of 0-1 years of related work experience; 1 is preferred
- Understand relevant laws and penal codes pertaining to safety and security (e.g., loitering and skateboarding ordinances)
- Ability to work nights, weekends and some holidays
- CPR certified
Responsibilities
- Patrols the building on a regular basis so that the interior and exterior of the building remains secure during entire shift.
- Responds to all safety and security calls to ensure incidents are resolved in a professional and timely manner.
- Screens and logs visitors to ensure appropriate access to building.
- Monitors activity on security cameras and ensure devices are in working order.
- Reviews previous footage on cameras as directed.
- Operates Lutron system to make sure that lighting is provided in necessary areas.
- Retrieves relevant information to investigate and compile accurate incident reports.
- Interacts effectively and calmly with angry or emotional patrons, etc., to prevent aggravated circumstances from intensifying.
- Assists with the ejection or control of unruly, disruptive, and intoxicated guests.
- Regulates crowds during venue “on sales” to maintain control of ticket lines.
- Enables and disables alarm system as directed to ensure system is in proper working order.
- Coordinates and logs building keys so that designated personnel are given access to appropriate areas and that all keys are accounted for.
- Unlocks and opens doors as necessary.
- Participates in training conducted by the Security Manager in order to review emergency response plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
