3rd shift - Security Officer

Mohican Nation•Bowler, WI

20h•Onsite

About The Position

The Security Officer provides security, safety, and protection for customers, staff, visitors, and the property of North Star Mohican Casino Resort. This role ensures the highest standards of customer service are maintained in accordance with established policies and procedures. The position requires reliability, promptness, and adherence to the departmental uniform policy. The Security Officer will coordinate emergency procedures, assist emergency personnel, and patrol the premises and parking lot. Responsibilities include the transport of casino funds and escorting courier services. A key duty is to provide written incident reports to the shift supervisor regarding any unusual or suspicious events. The role demands strict adherence to all rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Security Department, including the Casino’s Drug and Alcohol-Free Workplace Policy and compliance with all workplace policies, procedures, ordinances, laws, and communicated expectations.

Requirements

High School Diploma or GED is required if you are 19 years old and under.
Must be able to provide excellent customer service which includes and is not limited to speaking effectively and interacting positively with customers and employees.
Must have knowledge of security measures, ideology, and procedures.
Must be able to perform the physical requirements of the job.
Maintain a positive attitude towards each guest and fellow employee.
Must be able to obtain and maintain a Mohican Nation Gaming License.
Must submit to a Criminal Investigation Background Check (CIB).
Must submit to and pass a pre-employment drug screening and health screening.
Must be flexible with schedule to work all shifts, weekends, and holidays.
Must be able to work with a variety of people with diverse personalities.
Must have a positive attitude and provide a teamwork structure within the department.
Must be willing to enhance self-development and be willing to adapt to change.
Must be willing to attend all applicable training.
Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.
Must be eligible for insurance under the employer’s liability insurance.
Must be at least 18 years of age.

Nice To Haves

High School Diploma or GED is preferred.
Possession of a valid Wisconsin driver’s license is preferred.
If in possession of a valid Wisconsin driver’s license, must meet the eligibility guidelines set by Mohican Nation Insurance to operate/drive company vehicles.

Responsibilities

Provide for the security, safety and protection of the customers, staff, and visitors of North Star Mohican Casino Resort, as well as the property itself.
Ensure that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
Maintain an acceptable departmental staff record.
Be reliable and prompt when reporting to work.
Wear the approved, departmental uniform.
Coordinate the handling of established emergency procedures and assist all emergency personnel when and if necessary or if instructed to do so by on-site personnel.
Patrol the premises and parking lot of North Star Mohican Casino.
Responsible for the transport of monies on the floor, escorts of courier services that transport casino funds to local banks while in casino.
Provide written incident reports to the shift supervisor of all unusual or suspicious events including but not limited to accidents, disturbances, shortages of money, failure to follow procedures, etc.
Adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Security Department.
Adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
Maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.