Security - Officer

Casino andRock Island, IL
Onsite

About The Position

The Security Officer is responsible for maintaining a service culture that ensures the delivery of superior internal and external guest service. This role oversees the physical security of the casino and company assets, and is responsible for the physical safety of guests, employees, and property. The officer must report any criminal or suspicious activity, as well as any violations of company policy, to their immediate supervisor without hesitation. Additionally, the officer must have knowledge of all promotions and events. This position may involve other duties as assigned. The work environment can contain bright lights, loud noise, and stressful situations. The physical requirements include being physically mobile with reasonable accommodations, responding to visual and aural cues, and being able to read, write, speak, and understand English. The officer must also be able to operate in mentally and physically stressful situations.

Requirements

  • Physically mobile with reasonable accommodations
  • Respond to visual and aural cues
  • Read, write, speak, and understand English
  • Able to work flexible shifts
  • Operate in mentally and physically stressful situations

Responsibilities

  • Maintains a Service Culture that ensures the delivery of Superior internal/external guest service.
  • Oversees the physical security of the casino and company assets.
  • Responsible for the physical safety of guests, employees and property.
  • Report to their immediate supervisor, without hesitation, any criminal or suspicious activity.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Report to their immediate supervisor, without hesitation, any violations of company policy & procedure, the Adopted Rules, MIC’s, or IC’s.
  • Knowledge of all promotions and events.
  • All other duties as assigned.
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