Security Officer

MyMichigan Health•Midland, MI

20d•Onsite

About The Position

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. The role involves monitoring various alarm systems, CCTV, assisting with helicopter operations, securing doors, enforcing parking policies, and responding to panic alarms. The officer is responsible for ensuring contractors have the necessary permits and for writing required reports. Additionally, the position requires competency in Microsoft Windows and participation in further learning opportunities.

Requirements

High School Diploma or GED
BLS: Basic Life Support (Within 3 months of hire or transfer)
TEAM ADVANCED: Techniques for Effective Aggression Mgt (Within 6 months of hire or transfer)
DMV Record Check
Interpersonal skills needed to communicate successfully with individuals and groups.
Ability to interact with people at all levels to communicate information in a clear and understandable manner.
Competency in Microsoft® Windows.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Responsibilities

Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).
Responds to all calls received from the public, hospital staff, and the security dispatcher.
Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.
Responds to hospital emergency overhead pages as determined by security dispatch.
Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
Answers all calls for assistance, received on the security emergency phone line or facilities help line.
Creates a maintenance work order for all calls received on the facilities help line.
Enters information from maintenance job logs and work orders into the TMS application.
Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
Assists with helicopter flight operations.
Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
Enforces parking policy, as directed.
Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
Responds to all panic alarms located throughout the facility.
Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the “Above Ceiling Access Permit” permit.
Writes reports as required by policies.
Follows all departmental and medical center policies and procedures.