Security Officer (part-time)/Potomac (58238)

Aurora Mental Health & Recovery • Aurora, CO

117d • Onsite

About The Position

Aurora Mental Health & Recovery (AMHR) is seeking a highly skilled and dedicated Part-time/Weekend Safety Support Professional, also known as a Security Officer, to join our Safety and Security Team. This role plays a crucial part in ensuring a safe, secure, and therapeutic environment for our clients and staff across multiple facilities. As a key team member, you will provide first-line response to escalated situations, proactively identify security concerns, and support the well-being of clients enrolled in outpatient services. The ideal candidate will have a strong background in safety and security, particularly within healthcare or mental health settings, and be adept at handling high-pressure situations. A commitment to trauma-informed care, the ability to assess and respond to diverse scenarios, and strong rapport-building skills are essential for success in this role. Schedule: This part-time position averages 24–26 hours per week and is fully onsite/in-person. The schedule includes Saturday and Sunday, 7:45 AM–4:15 PM, plus Monday, 8:00 AM–6:00 PM.

Requirements

• High school diploma or equivalent is required.
• 1 - 3 years of experience in a security/safety role is required.
• Must have a valid Driver’s License and must pass an MVR check.
• Must be able to drive in inclement weather, including snow, rain, ice, and wind.
• Knowledge of safety awareness practices and protocols.
• Knowledge of human behavior and de-escalation techniques.
• Ability to communicate with clients, co-workers, other agencies and the community.
• Ability to manage high stress situations routine crisis situations through de-escalation and/or physical management/safety training.
• Ability to carry out diverse job duties in an efficient manner and maintain flexibility in assigned tasks.
• Ability to train staff in safety practices and de-escalation techniques.
• Skilled in understanding situational awareness and recognizing potential threats.
• Skilled in critical thinking and problem solving.
• Self-starter who takes initiative in starting and completing tasks, ability to exercise independent judgment, and work productively with a minimum of supervision.
• Strong written, verbal communication, and interpersonal skills.
• Must be able to maintain confidentiality in all matters relating to clients, staff, and projects.
• Excellent problem solving, communication skills, and positive attitude.
• Must be able to lift and move up to 50 lbs. as requested.
• Required Vaccination and TB Test. AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive a negative TB test result prior to their first day of hire. Proof of both flu vaccination and a negative TB test will be required upon your first day of employment. A medical or religious exemption may be requested for the annual flu shot.

Nice To Haves

• Bachelor’s degree or higher is preferred.
• Experience working in behavioral health setting or programs preferred.
• Prior safety/security/law enforcement/military background preferred.

Responsibilities

• Protect AMHR staff, clients, and AMHR property by maintaining a safe and secure environment.
• Identify any safety or security concerns, including signs of crime or disorder, investigate disturbances, and address them accordingly.
• Report any safety concerns, security breaches, and unusual circumstances verbally and provide a written report.
• Engage with clients and staff to support healthy and therapeutic engagement, management of interpersonal conflict, and prevention of escalation and other critical incidents.
• Provide first-line response to escalated clients and incidents.
• Perform both verbal de-escalation and physical management/control techniques on individuals showing signs of emotional, verbal and/or aggression.
• Transport or provide support during transportation of escalated clients or clients in crisis.
• Act lawfully in direct defense of life or property.
• Detain criminals and evict violators.
• Monitor and control access at building entrances, including patrolling the buildings and perimeter.
• Monitor alarm systems or video cameras and operate detecting/emergency equipment if applicable.
• Unlock and secure buildings as directed.
• Greet all guests, clients, and employees in a cheerful and welcoming manner.
• Participate in and help facilitate safety drills across our facilities.
• Participate in multi-disciplinary meetings as requested.
• Provide excellent customer service, adhering to AMHR values and philosophy of care.
• Provide operational and procedural support to ensure daily operations are executed in accordance with established procedures.
• Demonstrate commitment to professionalism, integrity, and sound judgment in all business transactions, and provide the highest customer satisfaction.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Promote a safety-oriented culture.

Benefits

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage
• 403(b) retirement plan, which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short-term disability

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED