SECURITY OFFICER (On-Call)

Port of Vancouver USA • Vancouver, WA

5d • Onsite

About The Position

Looking for a position that works with your schedule rather than against it? We're seeking dependable, customer-focused On-Call Security Officers who are available to work a variety of 12-hour shifts, including weekends and holidays. Our on-call security team members provide critical support while enjoying the flexibility to indicate their availability in advance. The On-Call Security Officer helps maintain a safe, secure, and welcoming environment throughout Port facilities by protecting people, property, and operations. This position responds to security incidents and emergencies, supports maritime and facility security activities, assists with vessel berthing operations, and ensures compliance with Port policies and regulatory requirements. At the Port of Vancouver USA, you’ll be part of the dynamic team that makes us a vital link in global trade. As an economic engine, our work supports 20,000 local jobs. As a convenient hub of marine, rail, and highway transportation, we’ve been successfully moving cargo for more than a century. Our Terminal 1 redevelopment is helping transform Vancouver’s waterfront. There’s a reason the Port of Vancouver USA has been one of the most storied employers for 113 years and counting. Beyond offering a meaningful career and competitive salaries, the port provides unmatched benefits and work-life balance. We value teamwork, creativity, and customer service – and we center our organization on being a rewarding and supportive place to work. Apply today and discover a security role that offers both flexibility and purpose.

Requirements

• High school diploma, GED or equivalent.
• Two (2) years of experience in a security, public safety, or military field, with demonstrated conflict management techniques and excellent customer service skills preferred.
• Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved may be considered.
• Valid, unrestricted driver’s license.
• Ability to obtain and maintain a valid Transportation Worker Identification Credential (TWIC Card) upon hire.
• Must pass a criminal background check, drug screen and reference check prior to hire.
• High level of written and verbal communications skills required.
• Ability to appraise and effectively diffuse potential problems quickly and discreetly; strong conflict management skills, with the ability to remain calm and effective in challenging situations.
• Must be able to communicate effectively across the entire organization and with the general public.
• Requires effective listening abilities.
• Requires the ability to read, write, speak and understand English.
• Ability to write detailed reports.
• Must be able to develop and maintain mutually cooperative relationships with a diverse population of staff, ILWU, stevedores, tenants, customers, and the neighboring community.
• Must consistently provide welcoming, friendly, courteous, prompt, and informative service.
• Gains cooperation and agreement from co-workers and management; knows when to push harder and when to ease off.
• Ability to work professionally with the public, employees, and management to facilitate company needs.
• Able to prioritize and organize numerous tasks and complete them under time constraints.
• Must have the capacity to balance both short- and long-term issues effectively and handle many simultaneous and often conflicting and changing priorities.
• Logically thinks through and solves problems involving several variables.
• Remains objective in gathering and reporting all information surrounding issues and/or incidents.
• Proficient computer skills with an emphasis on Microsoft Office suite, and the ability to learn and navigate other software applications including but not limited to training, timekeeping, and scheduling software.
• Ability to use standard office equipment including telephone, copier, fax machine, etc.
• Physical ability to sit, stand, and bend for extended periods throughout the workday.
• Talk, hear, walk, push/pull, stoop, kneel and reach on a regular to seldom basis.
• Frequent, repetitive hand motions including grasping, handling and use of fingers.
• Ability to read handwritten and typed documents on paper and computer screens.
• Ability to communicate continuously via telephone for long periods of time.
• Ability to lift or carry objects weighing up to 50 lbs. and drive on a regular basis.
• Must be able to perform and directly assist in rescue operations which may involve lifting, carrying and dragging heavy objects, climbing over and pulling oneself over obstacles, jumping down from elevated surfaces, climbing through openings, jumping over obstacles, crawling in confined areas, balancing on uneven or narrow surfaces and using body force to gain entrance through barriers.
• Must be able to enter and exit a vehicle multiple times during a given shift.
• Must be able to open and close warehouse doors, gates, and fences .
• Must be able to climb ladders and steps.
• May be called to work at any time of the day or night.

Nice To Haves

• Demonstrated conflict management techniques and excellent customer service skills preferred.

Responsibilities

• Protects Port property by maintaining a safe and secure environment for employees, tenants and visitors.
• Performs Security Officer duties as assigned in the Standard Operating Procedures (SOP) and Facilities Security Plan (FSP).
• Responds to all issues and/or incidents as they occur. Ensures response procedures and notifications are in compliance with Port policies and US Coast Guard regulations and are appropriately documented.
• Learns and performs berthing procedures for cargo ships entering and leaving the Port.
• Assists with the evacuation or movement of employees, tenants and visitors in emergency situations.
• Maintains and develops a customer service-oriented relationship with staff, tenants, contractors, labor, and members of the public.
• Maintains relationships with local, state, and federal agencies responsible for response, safety, and security.
• May work a variety of shifts including weekends and holidays.
• Actively supports the Port’s mission and vision and demonstrates values consistently.
• Works effectively as a team player with all Port employees.
• Other duties as assigned.

Benefits

• Retirement plan, deferred compensation plan, health reimbursement account, and savings plan

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED