Security Office - Overnight shift

Meyer Jabara Hotels•Newark, DE

10d•Onsite

About The Position

This role is responsible for maintaining order and ensuring the welfare and security of guests and the hotel premises. The Security Officer will be vigilant in observing for suspicious activity, conducting regular patrols, and promoting safe work practices. They will assist guests with room access, perform hazard inspections, and respond effectively to emergencies such as fires or threats to life and property. The position also involves de-escalating guest disturbances, conducting investigations, and completing necessary reports while maintaining confidentiality. A key aspect of the role involves physical tasks such as lifting, carrying, and moving objects, as well as assisting guests and handling minor mechanical repairs.

Requirements

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Compliance with quality assurance expectations and standards
Ability to stand, sit, or walk for an extended period of time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds
Ability to enter and locate work-related information using computers
Perform other reasonable job duties as requested by Management

Responsibilities

Maintain order in the hotel, dealing with the welfare of guests
Watch for suspicious persons entering, exiting, or loitering around building
Conduct walk through observations of entire hotel
Promote safe work practices
Assist guests with room access
Conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations such as fire, fire or safety hazards, threats to life and property
Defuse guest disturbances and escort from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents
Grasping, lifting and/or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands
Multitask and handle minor mechanical repairs