Security Officer- FT- GPP

GRAND PACIFIC RESORTS INCCarlsbad, CA
Onsite

About The Position

Under the direction of the Maintenance Supervisor and/or Manager, the Security Officer will be responsible for safeguarding guests, owners, visitors, associates and resort assets. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Requirements

  • 1+ year of security or law enforcement related background.
  • High school diploma or equivalent education.
  • Must have a valid Driver's License.
  • Must be able to communicate effectively with guests, supervisors and associates.
  • Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
  • Strong customer focus and customer service skills.
  • Ability to work well in a diverse team environment.
  • Must be available to work various shifts including weekends and holidays.
  • Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
  • Ability to speak and understand the English language.
  • Must be able to stand and/or walk for up to 8 hours.
  • Must also be able to sit, stoop, kneel, crouch and crawl.
  • Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
  • Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

Nice To Haves

  • Experience in patrol techniques and crisis management is preferred.
  • Education and training in the Protective Services Field experience is highly preferred.
  • Ability to work 3rd shift.
  • State Guard card is preferred.
  • Current CPR/AED certification is preferred.
  • Experience in the hospitality industry (time share preferred).

Responsibilities

  • Perform protective and enforcement/patrol duties for the safety of guests and associates and the security of the property.
  • Answer radio calls for assistance from guests and associates.
  • Initiate and follow-up on investigations of incidents that occur on resort property.
  • Patrol property for security and safety issues, and corrects or documents findings.
  • Monitor and review CCTV video for compliance and safety issues.
  • Trouble shoot and respond to fire alarms, intrusion alarms and other life safety alarms as needed.
  • Assist in maintaining property parking program.
  • Assist maintenance team with various handyman functions, as needed.
  • Support resort departments and property safety and security programs as needed or directed.
  • Assist department manager or security supervisor in maintenance of crisis management plans, safety programs, and other department initiatives.
  • Responsible for the disposition and storage of lost and found items including follow up calls to guest regarding lost items.
  • Maintain security equipment in operational state.
  • Participate in the property electronic key accountability and audits.
  • Assist in maintaining fleet vehicle program including servicing and condition of vehicles.
  • Responsible for conducting all responsibilities in a professional and ethical manner.
  • Responsible for maintaining a consistent, regular attendance record.
  • Adhere to performance standards, company policies and procedures, as they relate to the department.

Benefits

  • Full Time
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