Security Officer Must be Licensed

Resorts World Catskills•Village of Monticello, NY

3d•Onsite

About The Position

The Security Officer is responsible for ensuring the safety of all guests and employees within the casino/hotel. This role involves a variety of duties including incident reporting, customer service, patrolling the premises, and enforcing casino regulations. The officer must be able to handle potential problems, assist in emergencies, and maintain constant communication with base operations.

Requirements

Must be 18 years or older
GED or High school diploma
Ability to obtain CPR certification
Ability to obtain and maintain the appropriate license through the New York State Gaming Commission
Active New York State Security Guard License

Nice To Haves

Previous Security Experience preferred but not required

Responsibilities

Responsible for the safety of all guests and employees of the casino/hotel
Records investigation and incident reports in a timely manner
Provides customer service to all guests when needed
Assists with the transfer of money and chips from casino floor
Patrols casino/hotel during shift to ensure safety
Maintains casino rules, policies and regulations are being followed set by the casino and the NY gaming commission
Stands post for extended times as assigned by manager
Reports to supervisor/manager on responsibilities on day to day activities
Controls and diffuses potential problems and assists employees and guests in emergencies
Responds to back-up calls immediately
Prepares reports of significant activities
Maintains radio contact with base at all times during assigned shift
Attends periodic meetings and training sessions
Performs other tasks as assigned