Security Officer

Citadel Security USA•Denver, CO

11d•$0 - $24•Onsite

About The Position

Citadel Security USA is seeking a professional and dependable Full-Time Unarmed Security Officer to support security operations at a residential apartment community in Denver, Colorado. This position plays an important role in helping maintain a secure and welcoming environment for residents, guests, vendors, and property staff during overnight hours. The ideal candidate is attentive, customer-focused, and capable of working independently while maintaining a high level of professionalism. This role includes routine patrols, access control responsibilities, incident documentation, and regular interaction with residents and visitors.

Requirements

Valid driver's license required
Ability to work overnight shifts on a consistent schedule
Strong observation and situational awareness skills
Reliable attendance and punctuality
Professional verbal and written communication abilities
Ability to remain calm and exercise sound judgment in changing situations
Comfortable working independently with limited supervision

Nice To Haves

Previous experience in security, residential communities, hospitality, customer service, or a related field
Experience conducting patrols and monitoring access points
Familiarity with incident reporting and documentation procedures
Strong conflict-resolution and problem-solving abilities

Responsibilities

Conduct routine patrols throughout residential buildings, common areas, parking facilities, and exterior grounds
Monitor property conditions and identify potential safety or security concerns
Maintain a visible presence to help discourage unauthorized activity and policy violations
Inspect entrances, exits, gates, and other access points during patrol rounds
Assist in protecting community assets, property, and facilities
Monitor resident, visitor, contractor, and vendor access as required
Verify authorization for entry into restricted or controlled areas
Observe activity at entrances and common-use areas
Support site-specific access procedures and community policies
Provide professional customer service to residents, visitors, and property management personnel
Respond appropriately to routine questions, concerns, and non-emergency situations
Maintain positive working relationships with clients and community stakeholders
Communicate clearly and respectfully during all interactions
Prepare accurate daily activity reports and incident documentation
Record observations, unusual occurrences, and security-related events in a timely manner
Report hazards, maintenance concerns, policy violations, or suspicious activity to appropriate personnel
Maintain complete and professional written records throughout each shift