Security Officer, Full-Time

THE WATERFRONT BEACH RESORT•Huntington Beach, CA
•$24 - $24•Onsite

About The Position

The Security Officer position at The Waterfront Hotel, LLC in Huntington Beach, CA, is a full-time role focused on maintaining the safety and security of the resort. Responsibilities include patrolling the interior and exterior to identify risks, managing guest welfare, responding to emergencies, monitoring life safety systems, and observing security monitors. The role also involves administering CPR and First Aid.

Requirements

  • One year of hospitality and/or Security experience.
  • B.S.I.S. Guard Card
  • Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
  • Well organized, detail-oriented, with excellent follow-up skills.

Nice To Haves

  • Bilingual (English/Spanish) highly desired.

Responsibilities

  • Foot patrol of the interior and exterior of the resort to observe and identify potential security and safety risks or undesirable conditions.
  • Evaluate situations and make logical decisions on how to proceed and direct work.
  • Maintain order in the resort, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient responses to emergency conditions such as fire, fire or safety hazards and threats to life and / or property in a calm, rational and persuasive manner.
  • Handle undesired conduct, violations of resort policy and civil laws as warranted for the security and safety of resort guests, associates, patrons and property.
  • Answer security telephone and respond in a timely manner based on priority.
  • Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks, and report any pertinent information from each shift.
  • Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
  • Administer CPR and First Aid.

Benefits

  • Medical
  • Dental
  • Vision
  • Voluntary Life Insurance
  • Aflac supplemental insurance
  • Pet Insurance
  • Access to Go Hilton team member travel program.
  • 401(k) or Roth 401(k) Retirement Plan with up to 4% company match.
  • Vacation accrual of two (2) weeks for Full-Time associates after completion of one year of employment.
  • Complimentary meals during working hours.
  • Complimentary parking during working hours.
  • Engage in Waterfront Recognition Programs. (Service from the Heart cash rewards, department appreciation celebrations & be eligible to be nominated for Associate of the Quarter/Year)
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