Security Officer

AccorHotel•Miami, FL

2d•Onsite

About The Position

Under the general guidance of the Security Manager, assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Agent will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report.

Requirements

High School Diploma or equivalent required
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Proven experience as security officer or guard
Knowledge of legal guidelines for area security and public safety
Familiarity with report writing
Excellent surveillance and observation skills
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high level attention to detail
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Must be able to stand or walk a minimum eight-hour shift.
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must have excellent communication skills and be able to read, write, speak and understand English.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Nice To Haves

preferably in an upscale or lifestyle brand hotel

Responsibilities

Monitoring and patrolling assigned areas to provide a safe environment for guests and employees
Patrolling the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue
Preventing losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct
Responding to emergency situations as needed
Preparing written reports
Watching alarm systems or video cameras and operating detecting/emergency equipment
Performing first aid or CPR
Providing excellent customer service
Adhering to all company service and operating standards
Remaining in compliance with local, state and federal regulations
Protecting the company’s assets relative to theft, assault, fire and other safety issues
Following procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Performing various related tasks as needed in the spirit of providing exceptional service