Security Officer Full Time Front Desk Access Management

Allied Universal • Burbank, CA

9d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Front Desk Access Management in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and support a professional, secure environment. You will deliver outstanding customer service while communicating clearly with tenants, guests, and site personnel. Join Allied Universal to bring agility, reliability, innovation, teamwork, caring service, and integrity to every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors at a commercial real estate location by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Staff the front desk and serve as a professional point of contact, greeting visitors, verifying identification and authorization, issuing visitor credentials, and directing guests to appropriate areas.
• Monitor lobby activity, access points, alarm notifications, and/or surveillance systems, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting events as required.
• Maintain accurate visitor logs, delivery records, incident reports, and other security-related documentation while supporting a welcoming, orderly reception environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED