Flex Unarmed Security Officer

Surveillance Security, Inc.•Mather, CA

1d•Onsite

About The Position

We are seeking a highly qualified candidate with a minimum of 3 years of experience in security services and customer service. The ideal applicant will possess outstanding verbal communication and report writing skills, along with the ability to excel under pressure. As a Security Officer in the Veterans Affairs (VA) Emergency Department, you will play a crucial role in ensuring the safety and security of patients, staff, and visitors. As a Security Officer at the Mather VA Emergency Department or McClellan Outpatient Clinic, you will be instrumental in creating a safe and secure environment for all who seek care. Your efforts will ensure both physical safety and a reassuring sense of security for patients, staff, and visitors alike.

Requirements

Minimum of 3 years of experience in security services
Minimum of 3 years of experience in customer service
Outstanding verbal communication skills
Outstanding report writing skills
Ability to excel under pressure
Must pass a medical and psychological test
Must pass a background check
Ability to commute to Mather, CA 95655 (Required)
Ability to relocate to Mather, CA 95655 before starting work (Required)

Responsibilities

Conduct regular patrols of the emergency department and surrounding areas to identify any unusual or suspicious activities.
Perform routine checks of all entrances and exits to maintain security integrity.
Monitor and regulate access to the emergency department, ensuring only authorized personnel and visitors enter restricted areas.
Verify identification and maintain meticulous visitor logs as required.
Respond decisively to emergencies, including medical situations, disturbances, or security incidents.
Be thoroughly familiar with emergency procedures and protocols specific to the VA facility.
Effectively de-escalate potentially volatile situations involving patients, visitors, or staff.
Provide compassionate support and guidance to distressed individuals.
Vigilantly observe and report any behaviors that may threaten safety, such as aggressive or erratic actions from patients or visitors.
Ensure compliance with all security policies and procedures throughout the emergency department.
Accurately document incidents involving disturbances, injuries, or security breaches and prepare comprehensive reports as necessary.
Maintain precise records of daily activities and security-related events.
Engage closely with healthcare professionals to support patient care while strictly upholding safety protocols.
Participate in training and drills with medical staff to ensure a coordinated response to various scenarios.
Conduct thorough safety inspections of equipment and facilities to identify potential hazards or security vulnerabilities.
Proactively recommend enhancements to security measures and overall safety in the emergency department.
Provide exemplary assistance to patients and visitors by offering clear directions, information, and support in navigating the facility.
Address all inquiries and concerns regarding security matters with confidence.
Participate actively in crisis management planning and the implementation of effective interventions for incidents involving disruptive behavior or potential threats.