Security Officer - Part-Time

Citadel Security USA•Glenwood Springs, CO

5d•$0 - $19•Onsite

About The Position

Citadel Security USA is hiring a Part-Time Unarmed Security Officer to support a community library in Glenwood Springs, Colorado. This position combines security awareness with strong customer service and public interaction skills. The officer serves as a visible resource within the facility while helping maintain a safe, respectful, and welcoming environment for visitors, employees, and community members. This opportunity is ideal for someone who enjoys working with the public and can confidently address concerns while maintaining a calm and approachable presence.

Requirements

Reliable attendance and punctuality
Strong verbal and written communication abilities
Ability to interact professionally with individuals from diverse backgrounds
Comfortable working independently while maintaining situational awareness
Ability to remain calm, respectful, and professional during challenging situations
Customer-focused mindset and strong interpersonal skills

Nice To Haves

High school diploma or equivalent
Previous experience in security, customer service, hospitality, public service, or similar roles
Familiarity with incident documentation and report writing
Ability to resolve minor conflicts through communication and de-escalation techniques

Responsibilities

Serve as a professional point of contact for library patrons and visitors
Offer directions and general assistance when appropriate
Maintain positive interactions with members of the public, staff, and vendors
Support a welcoming atmosphere through courteous communication and professional conduct
Assist library personnel by relaying concerns or observations when needed
Maintain a visible presence throughout the building during operating hours
Observe public areas for potential safety issues or disruptive behavior
Monitor entrances, exits, and common spaces
Report suspicious activity, policy violations, or security concerns to appropriate personnel
Support library staff by helping maintain an orderly environment
Perform routine inspections of assigned areas within the facility
Identify hazards, maintenance concerns, or conditions that could affect visitor safety
Monitor restricted or employee-only areas as directed
Help ensure compliance with library policies and facility guidelines
Complete daily activity records and incident documentation
Accurately record unusual events or situations requiring follow-up
Communicate relevant information to supervisors and designated library representatives
Maintain detailed and professional written reports when necessary