Full-Time Security Officers

Securitas Security Services•Rochester, NH

3d•Onsite

About The Position

Your primary responsibility is to provide a visible, professional deterrent to crime. You support Store Management and Asset Protection (AP) through observation, presence, and reporting — not enforcement. You will be posted primarily at the front entrance/exit, with secondary duties including periodic interior and exterior patrols. You will follow direction from Store Management or Asset Protection. Personal and public safety are the top priorities. Never risk injury to recover merchandise. If a situation escalates, disengage immediately, contact Store Management, AP, or law enforcement as directed. Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers.

Requirements

Full agency-issued uniform at all times, with visible identification and insignia.
Inclement weather outerwear must match uniform and display insignia.
No weapons or restraints are permitted on Shaw’s / Star Market property, including firearms, tasers, stun guns, batons, nightsticks, impact weapons, pepper spray, mace, or chemical agents, handcuffs or restraints of any kind.
Do not argue with or accuse customers.
Do not approach or question shoplifters or suspected shoplifters.
Do not detain, chase, block, or touch any individual.
Do not use physical force under any circumstances.
If a situation escalates: disengage immediately, contact Store Management, AP, or law enforcement as directed.

Nice To Haves

If you have retail, food service or hospitality industry background you are a great fit for this role.

Responsibilities

Provide a visible, professional deterrent to crime.
Support Store Management and Asset Protection (AP) through observation, presence, and reporting.
Be polite and respectful at all times.
Observe and report only.
Observe and report suspicious activity.
Provide backup support when requested by Management or AP.
Assist when Management or AP asks individuals to leave the premises.
Complete written incident reports per agency procedures.
Actively monitor the premises, including patrolling a variety of locations.
Preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area.
Provide customer service and information to a client’s employees and customers.