Overnight Lobby Security Officer – 77084 (STX 2 DIV 1)

United Protective Services•Houston, TX

15h•Onsite

About The Position

United Protective Services is hiring a reliable, professional, and customer-service-oriented Security Officer to provide overnight lobby security at a high-rise office building in Houston, Texas 77084. The role is a high-visibility, customer-facing position and serves as the first point of contact for tenants, visitors, vendors, and guests. The officer is expected to represent the property and security company professionally in appearance, communication, conduct, and customer service. The schedule is Wednesday through Sunday, 11:00 PM to 7:00 AM, at $15.00 per hour. The position requires at least one year of professional security experience, a high school diploma or equivalent, a valid driver's license, and reliable transportation. Candidates must live within 20 miles of the site. Previous high-rise lobby, concierge, or Class A office security experience is highly desired. The employer offers medical, dental, and vision insurance. Relocation and travel are not required. There is one opening.

Requirements

At least 1 year of professional security experience.
Must live within 20 miles of the site in 77084.
High school diploma or equivalent.
Valid driver's license.
Reliable transportation to and from work.
Exceptional verbal and written communication skills.
Strong customer service skills and a professional approach to tenant and visitor interactions.
Professional appearance and demeanor at all times.
Ability to remain alert, attentive, and engaged throughout the overnight shift.
Strong judgment and ability to professionally de-escalate situations when necessary.
Ability to follow detailed site procedures and security protocols.
Must communicate clearly, respectfully, and confidently; treat tenants, visitors, vendors, and coworkers courteously; and remain professional and composed during challenging interactions.

Nice To Haves

Previous high-rise lobby, concierge, or Class A office security experience is highly desired.

Responsibilities

Maintain a professional, visible, and attentive security presence in the building lobby.
Greet and assist tenants, visitors, vendors, and guests courteously and professionally.
Monitor and control lobby access according to property procedures.
Verify identification and follow visitor access and check-in procedures.
Provide directions and general assistance to tenants and visitors as needed.
Monitor CCTV, access control systems, and lobby activity.
Respond promptly and professionally to security concerns, incidents, and service requests.
Remain calm and professional when addressing difficult situations and de-escalate when necessary.
Communicate effectively with tenants, property management, vendors, and fellow security personnel.
Complete clear, accurate, and timely Daily Activity Reports and incident reports using company software.
Enforce property rules and security procedures consistently and professionally.
Maintain a clean, organized, and professional security desk and lobby presence.
Maintain a polished appearance and represent the property and security company professionally.