SECURITY HOURLY

BOCA WOODS COUNTRY CLUB ASSOCIATION INC•Boca Raton, FL

10d•Onsite

About The Position

The Security Officer supports the safety and security of Boca Woods Country Club members, residents, guests, employees, visitors, property, and community assets. The role performs gatehouse, access-control, patrol, incident-response, and emergency-support duties while maintaining a professional, service-oriented presence throughout the Club and residential community. Officers are expected to exercise sound judgment, remain alert and composed, provide courteous assistance, and consistently apply established security procedures and community rules. The position includes security patrols and checks, access verification and gatehouse operations, responding to incidents and emergencies, preparing accurate reports, communicating through established channels, and assisting members, residents, guests, and other visitors. The Security Officer works with fellow officers, Security leadership, POA personnel, Club leadership, other departments, and emergency responders. This is a full-time, non-exempt position at Boca Woods Country Club in Boca Raton, Florida. The schedule may include days, evenings, overnight shifts, weekends, holidays, and emergency or severe-weather conditions as operationally necessary.

Requirements

Current and active Florida Class “D” Security Officer License.
High school diploma or equivalent.
Meet all applicable legal and licensing requirements associated with the position.
Valid State of Florida driver's license and ability to meet applicable Club motor-vehicle insurance requirements.
Current CPR, AED, and First Aid certification, or ability to obtain and maintain certification within a Club-established timeframe following hire.
Strong observation, situational-awareness, and problem-solving skills.
Ability to remain calm, exercise sound judgment, and make appropriate decisions during emergencies and high-pressure situations.
Strong interpersonal, verbal, and written communication skills.
Ability to communicate rules, procedures, and access requirements professionally, respectfully, and consistently.
Ability to de-escalate difficult interactions appropriately and recognize situations requiring supervisory or law-enforcement assistance.
Ability to work independently with appropriate initiative while following established procedures and chain-of-command requirements.
Proficiency with computers and applicable security, access-control, incident-reporting, and communication systems.
Ability to safely operate Club vehicles, golf carts, radios, and other assigned security equipment.
Ability to maintain confidentiality and appropriately handle sensitive member, resident, employee, and security information.
Ability to work a flexible schedule that may include days, evenings, overnight shifts, weekends, holidays, and emergency or severe-weather conditions as operationally necessary.
Meet the physical requirements of the role, with reasonable accommodation available as described in the posting.

Nice To Haves

Minimum of two years of security or directly related professional experience preferred.
Previous security experience within a private club, gated residential community, luxury hospitality environment, or comparable setting.
Military, law enforcement, emergency medical, first-response, or significant professional security experience.
Working knowledge of Microsoft Office applications, including Word and Excel.
Experience with ABDI or comparable visitor/access-management software.

Responsibilities

Perform assigned gatehouse, vehicle, foot, and property patrol duties throughout the Club and residential community.
Maintain an alert and visible security presence while monitoring Club facilities, residential areas, roadways, entrances, common areas, and other assigned locations.
Observe and report suspicious activity, safety hazards, property damage, security concerns, and unusual conditions.
Conduct assigned security checks and patrols according to departmental procedures; monitor designated areas and report conditions requiring attention.
Help protect Club and community property and identify conditions that may contribute to accidents, security incidents, property damage, or loss.
Safely operate Club vehicles, golf carts, radios, and other assigned security equipment.
Verify authorization for residents, members, guests, vendors, contractors, employees, and others requesting community access.
Process authorized entrants using established access-control systems and procedures, contact residents or Club personnel when further verification is needed, and monitor incoming vehicle and pedestrian traffic.
Provide visitors, vendors, and emergency personnel with directions and assistance; conduct authorized follow-up or access-control verification activities.
Maintain accurate gatehouse and access-control records and protect confidential resident and member information.
Respond promptly and professionally to security incidents, accidents, medical emergencies, alarms, disturbances, and other calls for assistance.
Assess situations within the scope of training and procedures and request law enforcement, fire rescue, emergency medical services, or other assistance when appropriate.
Provide trained first-response assistance within applicable certifications, assist emergency responders on arrival, and support the safety and well-being of people during emergencies.
Follow emergency, severe-weather, evacuation, and incident-response procedures; remain composed and use sound judgment and appropriate communication and de-escalation techniques.
Prepare clear, accurate, objective, and timely incident reports and other required documentation, including relevant facts, actions, people involved, and notifications made.
Communicate significant incidents, safety concerns, suspicious activity, and other relevant information through the established chain of command.
Maintain effective radio and verbal communication with Security Officers, supervisors, Club departments, and emergency responders, while maintaining confidentiality.
Provide professional, courteous, responsive assistance to members, residents, guests, employees, vendors, and visitors, including responding appropriately to requests for Security assistance.
Communicate Club and community rules respectfully and consistently, refer disputes or significant concerns to Security leadership as appropriate, and provide directions and general assistance.
Maintain a professional appearance under Club uniform and grooming standards and collaborate with Security Officers, the Security Director, POA personnel, Club leadership, and other departments.
Perform additional security and community-safety responsibilities as assigned by Security leadership.