Security Officer

UW Health•Madison, WI

About The Position

The Security Officer helps keep patients, visitors, and staff safe at UW Health. The role patrols hospital grounds, assists visitors with directions, and responds to emergencies and disturbances. The officer interacts with law enforcement, patients, visitors, and staff about security and safety issues; documents daily activities and prepares detailed incident reports using computer software; and monitors and operates access control systems, security cameras, intercoms, two-way radios, telephones, and alarm systems. This is a 50% FTE position working 20 hours per week. Scheduled shifts are 7:00 a.m. to 11:00 a.m., Monday through Friday. Schedules are completed six months at a time, and hours may vary based on departmental operational needs. Starting pay is $21.70 per hour; relevant work experience will be considered. Overtime is available.

Requirements

  • One year of relevant experience or appropriate preferred education.
  • Possess a current, valid driver's license issued by the individual's state of residence.
  • Be at least 21 years old or have at least three years of driving experience to operate a personal vehicle, patient/visitor vehicle, or standard UW Health fleet vehicle.
  • Obtain Basic Life Support (BLS) certification upon hire.
  • Obtain IAHSS Basic Certification within six months.

Nice To Haves

  • High school diploma or equivalent.
  • Associate's degree or progress toward a degree in criminal justice, or a bachelor's degree in another field.
  • Experience in healthcare security, corporate security, or law enforcement.

Responsibilities

  • Patrol hospital grounds, assist visitors with directions, and act as a first responder to emergencies and disturbances.
  • Interact with law enforcement, patients, visitors, and staff regarding security or safety issues.
  • Document daily activities and write detailed, sometimes lengthy, incident reports using computer software programs.
  • Monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems.

Benefits

  • Flexible scheduling options and shifts that support work-life balance.
  • Access to UW Health's Wellness Options at Work supporting employee and family well-being.
  • Tuition reimbursement for coursework associated with career advancement.
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