FT M-F EVENINGS Security Officer

Mental Health Resource Center • Jacksonville, FL

3d • Onsite

About The Position

The Security Officer is responsible for maintaining a safe and secure environment for employees, patients, visitors, and individuals served by Mental Health Resource Center. This role supports both inpatient and outpatient programs by assisting with behavior management and crisis intervention for individuals experiencing mental health challenges. The ideal candidate works well in a team environment, exercises sound judgment, and is committed to providing compassionate support to individuals in crisis.

Requirements

• High School Diploma or equivalent.
• Ability to make sound independent decisions and respond effectively during emergencies.
• Strong communication and interpersonal skills with the ability to work effectively with patients, families, staff, community partners, and law enforcement personnel.
• Ability to maintain professionalism and composure in high-stress situations.
• Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions.

Nice To Haves

• Minimum of six months of experience in security, healthcare, behavioral health, or a related setting preferred.

Responsibilities

• Maintain a safe and secure environment for patients, staff, and visitors through active monitoring, facility rounds, and surveillance observation.
• Respond to behavioral health crises and assist staff with verbal and physical interventions in accordance with Crisis Prevention Intervention (CPI) standards.
• Support patient admissions and discharges, including securing belongings and checking for contraband items.
• Complete incident reports, visitor logs, and other required documentation accurately and confidentially.
• Communicate effectively with staff, law enforcement, and visitors regarding safety concerns and operational needs.
• Operate the facility switchboard during designated evening, weekend, and holiday hours.
• Participate in on-call rotation and assist with shift coverage as needed.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED