Security Officer
Four Seasons Hotels and Resorts•Scottsdale, AZ
•Onsite
About The Position
Four Seasons Resort Scottsdale is seeking a Security Officer to join their exceptional team. This role involves creating a safe and secure environment for guests, employees, and the resort community through professional service, care, and attention to detail. As a member of the Security team, you will provide on-call support, upholding Four Seasons standards and maintaining a welcoming, secure resort environment.
Requirements
- High school education or equivalent experience
- 1-3 years of experience as a security officer, preferably in a luxury hotel or resort environment
- Ability to speak, read, and write English
- Valid authorization to work in the United States
- Ability to act professionally and remain impartial in all circumstances regarding guests and employees
Nice To Haves
- Previous position in law enforcement or comparable is a plus
- Spanish speaking proficiency is a plus
- Previous experience writing/reporting accident documentation reports preferred
- Familiarity with Microsoft Office suite preferred
- Knowledge of local laws preferred
Responsibilities
- Handle Security inquiries and requests from guests and personnel in a timely manner, including key assists, safe assists, lost and found, noise complaints, and animal/critter removal and relocation.
- Respond to all emergencies (medical, fire, storms, power outages, criminal activity, hazardous material exposure, civil disorder, bomb threats, death/suicide, lost persons) immediately and in a timely manner.
- Take prompt action to initiate the emergency response system and coordinate with appropriate emergency responders and associate officers.
- Support office operations, including CCTV cameras, telephones and emergency lines, radio communications, fire panel, and employee key distribution and control.
- Write and provide precise, accurate documentation in incident reports and logs.
- Conduct follow-up investigations, including gathering statements, photographs, and video footage, and communicating findings to the Director of Security and the Executive Management team.
- Patrol property for fire, life, and safety hazards, documenting and following up with appropriate Department Heads and managers when necessary.
- Support high standards for safety by performing periodic safety walks, documenting, and reporting violations and potential risks.
Benefits
- 401(k) plan with company match
- Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
- Exceptional training, development, and tuition reimbursement
- Complimentary uniforms with dry cleaning service
- Complimentary shift meals and on-site parking
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
