Security Officer - Part-time/Evenings

Valley Children’s Healthcare • Madera, CA

9d • $23 - $32 • Onsite

About The Position

The Security Team plays a vital role in ensuring a safe healthcare environment for the hospital, building and grounds. We support a fast-paced environment as part of a level 2 trauma center. Security responds to incidents ranging from addressing aggressive individuals to completing visitor health screening. We patrol all premises and enforce visitor management expectations. Security Officers are the first to greet visitors entering and help visitors find their way. Customer Service is a priority as well as handling disturbances and communicating effectively to support family-centered-care with an empathy-led mindset. Security Officers respond to alarms, emergency requests and apply effective verbal intervention to resolve incidents. Security Officers maintain confidentiality and discretion when handling private healthcare information. The Security Officer is a collaborative team player who provides extraordinary customer service that makes a difference for the children and families that we serve. Security Officers demonstrate conduct consistent with the Core Values and Mission of Valley Children's Healthcare.

Job Summary: This position is accountable for maintaining all Security Department and VCH policies, standard operating procedures, and protocols. The incumbent will maintain a safe and secure environment for all employees, physicians, patients, visitors, and contractors/vendors on VCH property by being prepared for emergency situations and responding to all incidents and emergency situations properly applying the use of force policy along with other deescalation techniques. This position completes visitor identification and health screening upon hospital entry. Provides relief dispatch coverage, including the effective operation of video surveillance equipment to aid in the protection of VCH property and assets, ensures the safety and visitor entry of the Emergency Department at all times, and detects and reports the existence of safety hazards.

Requirements

• High School Diploma/G.E.D. (required)
• California BSIS Guard Card - BSIS - Bureau of Security and Investigative Services (required)
• For candidates with a current POST certificate or Proprietary Private Security Officer card, a BSIS Guard Card must be obtained within 90 days. (required)
• BLS - Basic Life Support - AHA - American Heart Association within 30 days of hire or transfer into position (required)
• California Drivers License - Other With acceptable driving record (required)
• Minimum six (6) months Experience in the security field, Honorably Discharged military veteran, graduate of an accredited security related program (i.e. Police Academy, Criminal Justice program), or completion of a security focused certification program. (required)
• Must be able to read, write legibly, understand, and follow verbal and written English instruction.
• Possesses good communication and customer service skills.
• Must be able to effectively communicate and interact with Security peers, Hospital employees, physicians, the public, and local law enforcement (as applicable).
• Must be able to work collaboratively with a team and independently using sound judgment and common sense.
• Familiarity with computer operations and Microsoft Office program (specifically Word documents).

Nice To Haves

• Minimum one (1) year Related experience (preferred)
• Previous security experience in healthcare or hospital environment. (preferred)
• Bilingual Skills Preferred.

Responsibilities

• Maintaining all Security Department and VCH policies, standard operating procedures, and protocols.
• Maintaining a safe and secure environment for all employees, physicians, patients, visitors, and contractors/vendors on VCH property.
• Being prepared for emergency situations and responding to all incidents and emergency situations properly applying the use of force policy along with other deescalation techniques.
• Completing visitor identification and health screening upon hospital entry.
• Providing relief dispatch coverage, including the effective operation of video surveillance equipment to aid in the protection of VCH property and assets.
• Ensuring the safety and visitor entry of the Emergency Department at all times.
• Detecting and reporting the existence of safety hazards.
• Patrolling all premises and enforcing visitor management expectations.
• Responding to alarms and emergency requests.
• Applying effective verbal intervention to resolve incidents.
• Maintaining confidentiality and discretion when handling private healthcare information.

Benefits

• Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood.
• With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area.
• Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds.
• Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area.
• We participate in community initiatives, we support community efforts, we get involved where we can do the most good.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED