HCVR Security Officer - Level 1 (Part Time; Swing Shift)
About The Position
Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Security Officer DEPARTMENT: Security JOB GRADE/FLSA STATUS: H9--Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Security SUPERVISES: N/A JOB SUMMARY: Enforce policy and control procedures, to provide a safe and pleasurable environment for guests and employees. Chain of Command: Officers – Supervisor –Shift Managers – Manager – Vice President (Surveillance/Security) BOC: Classroom Training of expectation during Security Officer Trainee’s training period One week of forty-hour training academy – To successfully pass the academy, Trainee required obtaining a score of 90% average on quizzes/test Five (5) days field training will consist of On-The-Job Training (shadowing). Trainee will be evaluated by Field Training Officer (FTO). Trainee will be evaluated at the end of each shift Once VOC/Shadowing is successfully accomplished, Trainee progressed as level 1 Security Officer who will be assigned to a shift and Supervisor This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary.
Requirements
- High school diploma or GED required
- Candidates MUST complete C.A.R.E certification training and pass the CARE test within 30 days of hire required
- Must enter department as a Trainee/ Level 1 position and successfully completed all those duties and responsibilities
- Position must require service dates (2 weeks trainee/90 days as level 1) and pass all duties/skill test prior to moving proficiency ladder
- Must demonstrate the following essential knowledge and skills:
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Complete knowledge of all internal controls
- Complete knowledge of all emergency procedures
- Excellent attendance in previous positions
- Willing to learn and be adaptable
- Attention to detail/observant
- Comfortable under surveillance
- Neat, professional appearance with excellent personal hygiene
Nice To Haves
- Six months to one -ear previous customer experience preferred
Responsibilities
- Verify and guard all currency transfers
- Post at all entrances to enforce policies and enforce Project 21
- Resolve customer disputes professionally
- Verify and escort Game Technicians
- Issue and inventory badges for visitors and vendors
- Provide and maintain service standards to guests as set by department
- Work closely with surveillance
- Work closely with local Emergency Services
- Retrieve and verify lost and found items
- Patrol parking lots ( Per approval of Risk Management );; direct traffic; assist with valet parking
- Responsible for filing reports on safety, OSHA, lost and found, and any other incident of liability
- Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
- Demonstrate consistent support of Management and Company decisions
- Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions.
- Knowledgeable of all departmental policies/procedures
- Expert of the Internal Controls as set forth by the TGC
- Adhere to regulatory departmental and company policies/procedures in an ethical manner
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
