SECURITY OFFICER - (No Driver's License Required) 1st Posting

Menominee Casino Resort • Town of Menominee, WI

20h • Onsite

About The Position

The Menominee Casino Resort Security Department is responsible for protecting the assets, guests, employees and vendors of the Menominee Casino Resort and Thunderbird Complex. This role involves maintaining a safe environment, reporting incidents, providing escorts, and ensuring guest service standards are met. The position also requires knowledge of promotions, company policies, and the ability to handle emergency dispatches.

Requirements

• Good organizational, writing and reading skills.
• Good understanding and working knowledge with computers and possess typing skills.
• Excellent communication skills required.
• Must be eighteen (18) years of age or older.
• Must be able to be approved for and maintain a valid gaming license.
• Shall be able to successfully complete and pass CPR/First Aid and Automated External Defibrillator Training course and keep certified.
• Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.
• Ability to apply common sense reasoning to a variety of situations.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Regularly required to talk and hear.
• Regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls.
• Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Regularly required to lift and/or move up to fifty pounds and occasionally lift and/or move up to seventy pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Shall be in good physical condition with no physical limitations and stand and be on their feet for long periods of time.
• Shall be able to patrol in cold and hot weather for short periods of time.
• No person shall be eligible for employment if they have been convicted, or have a pending unresolved charge of a crime of any kind related to gambling, theft, fraud, misrepresentation, violence, domestic violence, drug offense involving sale or possession with intent to sell in the immediately preceding two years.
• Must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in the Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.
• Hiring in Gaming Position is contingent upon criminal background check.

Nice To Haves

• Special consideration will be given to post High School education in security, law enforcement, criminal justice or related fields.

Responsibilities

• Report to the Security Supervisor any violations, acts or situations that are detrimental to the Menominee Casino Resort, Thunderbird Complex.
• Submit written reports for emergencies, criminal activity, safety violations and incidents deemed reportable incidents.
• Provide escorts, observes guests and employees to ensure their safety and protection; identify potential safety hazards and report it to the appropriate individual for proper resolution.
• Provide a safe environment for guests and employees while on the premises of the Menominee Casino Resort and Thunderbird Complex.
• Dispatch security and emergency personnel during emergencies, Fire Department, Emergency Response Team and Tribal/County Police to various areas of the property according to emergency communications protocols.
• Ensures safe escort of company monies and assist in the opening and closing of the gaming tables.
• Interacts with guests and employees in a respectful, courteous and professional manner.
• Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained in accordance with the Guest Service Standards.
• Facilitates the flow of information, by attending pre-shift meetings and regularly scheduled departmental meetings.
• Access keys necessary to perform routine duties.
• Accepts identification from all persons who appear to be under the legal age, to ensure compliance with tribal, state and federal gaming regulations.
• Responsible for maintaining a consistent, regular attendance record.
• Responsible for transporting new hire gaming employees in a Company Vehicle to the Gaming Commission on Orientation days.
• Responsible to transport/escort Slot or Vault department employees to the Thunderbird Complex so they may conduct departmental activities.
• Responsible for maintaining cleanliness and reporting the condition of Company Vehicles when used.
• Responsible for conducting safety checks on the Company Vehicles they use and submit a report if there is damage to the vehicle.
• Communicates with all departments as well as fellow Security department employees to ensure security preparedness in the event of emergency or other situations, which requires immediate attention.
• If scheduled to work in Security Control. Maintain activity logs of incoming and outgoing information to include radio, telephone, visitors, daily log, equipment log, lost and found and (viewing security monitors if equipped).
• If scheduled to work in Security Control. Act as a telephone switchboard operator as necessary. Log all incoming phone calls.
• If scheduled to work in Security Control. When requested by the Casino Shift Manager page on call employees and log the request and/or complete the required reports.
• If scheduled to work in Security Control. Must be able to multitask, dispatch, log data, maintain records, issue equipment and operate a computer.

Benefits

• If the applicant does obtain a valid Wisconsin Driver’s License and meets the guidelines for the Menominee Indian Tribe of Wisconsin’s approved drivers list the hourly rate of pay will increase by $1.00

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED