Security Officer - Store Loss Prevention

NFM • Kansas City, KS

18h

About The Position

NFM is seeking a Security Officer to provide an authoritative presence, maintain a safe and secure environment, and protect company property and staff. The role involves welcoming and assisting customers, visitors, and vendors; supporting customers with mobility and shopping-cart needs; monitoring property entering the stores; responding to incidents; and patrolling store facilities and parking areas. The officer also assists customers and staff with vehicle problems, retrieves shopping carts, and documents preliminary investigations, audits, and security surveys. Work hours may include nights, weekends, or early mornings based on business needs.

Requirements

• High school diploma or GED preferred.
• Valid driver's license and acceptable driving record.
• Ability to consistently engage customers in a professional manner.
• Ability to remain flexible in changing environments and adapt to different situations.
• Stamina to stand for long periods of time.
• Knowledge of Microsoft Office applications.
• For Nebraska and Kansas: obtain certification in OC (Oleoresin Capsicum) foam deployment within one year of employment and maintain certification standards.
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within 90 days of employment.
• For Texas: ability to obtain a non-commissioned security officer license within 30 days of employment.
• Ability to work night, weekend, and/or early morning hours based on business needs.
• Complete pre-employment screening, including a drug screen and criminal background check.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Welcome customers, visitors, and vendors and help them locate staff within the stores.
• Issue electric handicapped shopping carts and assist customers in obtaining wheelchairs and shopping carts.
• Examine and properly tag property being brought into the stores.
• Respond as necessary to situations such as shoplifting, medical emergencies, and inclement weather, and assist in handling them.
• Patrol facilities and parking areas on foot or in a vehicle.
• Direct traffic during special events or periods of heavy customer traffic and enforce parking regulations.
• Assist customers and staff with vehicle breakdowns and lockouts.
• Retrieve shopping carts from parking areas.
• Conduct preliminary investigations, audits, and security surveys, and document findings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED