Security Officer
About The Position
At CHI Health Mercy Council Bluffs, patients are at the heart of our care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care, surgery, maternity, cancer care, and diagnostic imaging. As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime. Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement. To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment. Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions. Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible, and submitted in a timely manner. Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to write location.
Requirements
- High School Graduate or equivalent, upon hire
- Six (6) months experience as security officer in a healthcare setting or Law enforcement or military service or One (1) year experience as a security officer
- Driver's License: IA, upon hire
- Basic Life Support - CPR, within 90 Days
Nice To Haves
- Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes
Responsibilities
- Maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime.
- Monitor electronic surveillance equipment and hospital emergency systems.
- Dispatch appropriate personnel via radio.
- Actively patrol to protect individuals and property.
- Respond to calls for assistance in a timely and prudent manner, including incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors.
- Patrol the facility and grounds by foot or vehicle.
- Monitor security alarms and dispatch officers promptly to location(s) where needed.
- Report unsafe acts or conditions.
- Report HIPAA breaches if witnessed.
- Investigate security breaches and conduct investigations.
- Write incident reports.
- Ensure that all activities are logged.
- Ensure that incident reports are accurately completed, clear, concise, legible, and submitted in a timely manner.
- Use appropriate emergency and radio codes in dispatching security officers.
- Know the hospital campus to ensure dispatches are to the correct location.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
