Security Officer - On Call (Caesars Forum LV)

Caesars Entertainment•Las Vegas, NV

12d•Onsite

About The Position

The Security Officer’s main function is to provide a friendly and safe environment for our guests and team members while protecting company assets. Security Officers will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement. Security Officers will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, possible theft, safety hazards or related concerns, medical emergencies, or damage to Caesars Entertainment properties. The Security Officer must know where all emergency equipment and exists are (fire extinguishers, emergency exits, etc.). Any incident which would warrant security intervention will be immediately relayed to Security Dispatch by the observing Officer. Regardless of where an Officer is assigned, the Security Officer should be prepared to assist fellow Officers at any time. Security Officers will display a professional, courteous, and a respectful demeanor at all times.

Requirements

High school graduate or equivalent is required
Ability to manage several tasks at once
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver’s License.
Must be able to work any day of the week and any shift
Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
Must be able to physically restrain individuals when a condition of arrest exists.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Must be able to see and, also, remember the specific details of incidents and persons.
Must be able to give court testimony when necessary and write detailed reports.
The Security Officer must be able to read, write, speak, and understand English.
Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
Must pass the physical and written testing of the Western Division Security Academy (Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton) within the first ninety days of employment.
Must re-certify, between years 2 and 3, through the Western Division Security Academy, and must pass all physical, mental, and environmental demands as required.

Nice To Haves

1 to 2 years preferred prior security experience
Prior experience is a position with direct guest contact is preferred.

Responsibilities

Provide protection from any element, factor, or situation, which may jeopardize the welfare, security, and integrity of team members, guests, their personal properties, and company assets.
Greet guests and fellow team members with a friendly and sincere welcome.
Continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
Exercise good judgment in solving problems and display a realistic understanding of the issues before them.
Facilitate resolution of customer complaints through personal action and coordination with other departments.
Act as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
Maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
Provide assistance to civil and law enforcement authorities, including testimony in court and other administrative proceedings.
Provide medical assistance, without hesitation, following proper procedures and techniques as a “First Responder” to persons in need, including “First Aid” and “CPR”, when necessary.
Interview, investigate, and document all applicable incidents which require Security intervention in accordance with company and department policy.
Enforce all company policies and procedures.
Meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.
Respond to areas of need when dispatched, in a timely manner.
Conduct slot, pit poker, and other drops in compliance with Nevada Gaming law and departmental procedures.
Follow and comply with the departmental policy concerning the “Use of Force” with respect to the arrest and detention of individuals who violate laws and/or company policy.