Security Officer

Eagle Mountain Casino•Porterville, CA
•Onsite

About The Position

The Security Officer, under the direction of the Security Sergeant, executes and enforces the casino’s procedures and controls. Security Officers assist in enforcing the casino’s gaming regulations, policies, and procedures.

Requirements

  • The minimum age is 21.
  • Must have a high school diploma or equivalent.
  • Must have a valid California Guard Card.
  • Possess First Aid and CPR Certificate or obtain within 90 days of hire.
  • Must successfully complete a pre-employment drug and alcohol screen, and background check.
  • Must be able to maintain confidentiality.
  • Excellent guest service skills.
  • Must have strong communication skills.
  • Must have strong report writing skills.
  • Must be professional, polite, and respectful towards guests and Team Members.
  • Must be able to handle extended hours when needed.
  • Must have excellent interpersonal skills with demonstrated patience, tact, and respect.
  • Ability to read, write clearly and informatively, and comprehend documents pertaining to security policies & procedures, rules and regulations, and operating instructions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • The ability to take directions and follow orders.
  • Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

Nice To Haves

  • A valid driver’s license is preferred.
  • Law enforcement or security background preferred.

Responsibilities

  • Patrols buildings of Eagle Mountain Casino to prevent and discover crimes, maintain order, and answer calls and complaints.
  • Escorts money, chip fills, machine and hand-written tickets carried by casino Team Members.
  • Observes and signs for opening of machines and stands guard on drop and count activities.
  • Assures safety of Team Members and guests while on casino property, and other areas of the Reservation as determined by management.
  • To always remain mobile in securing all areas of the casino.
  • Cooperate with, and enforce all regulations, laws, and procedures of all casino departments and outside law enforcement agencies.
  • Escort guests and Team Members; determined to be detrimental to the gaming operation on or off the casino premises when requested by authorized casino management and Gaming Agency personnel.
  • Ensure compliance of all departmental policies and procedures.
  • Must attend and be certified in all applicable training programs required.
  • All other departmental duties as assigned.
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