Security Officer

Kansas Crossing Casino LC•Pittsburg, KS

12d•Onsite

About The Position

The Security Officer is responsible for positively impacting the safety and security of company assets, including guests and Team Members, while maintaining guest satisfaction and supporting the casino's core values of Fun, Friendly, and Community. The role involves demonstrating Hometown Hospitality, delivering Fun, and enforcing the Responsible Gaming Plan as well as adherence to Internal Control Procedures.

Requirements

Must be a minimum of 18 years of age.
High school diploma or GED equivalent required.
Formal security or law enforcement training, schooling or certification required; related on the job experience may be considered in lieu of formal training.
Previous security, military or civilian police officer training and/or experience required.
Ability to read, analyze, interpret and comprehend technical procedures, government regulations, instructions, and correspondence/memos.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers or staff, guests and the general public.
Ability to maintain confidential information.
Attend required training sessions offered by the casino.
Obtain required license(s).
Perform duties in compliance with local laws and regulations.
Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.
Have knowledge of the Property’s programs to address problem gambling.
Consult with appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with state regulations and Systems of Internal Controls.
Take appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
Report any acts of wrongdoing on behalf of any staff member that they have knowledge of.

Responsibilities

Attend daily briefings and meetings, being on time and participating in a positive manner.
Ensure the smooth operation of the Security Department through following prescribed policies and procedures, adhering to and enforcing the Responsible Gaming Plan, and complying with Internal Control Policies and Procedures.
Write reports in a clear and concise manner, noting only factual information without personal opinion.
Respond to all non-routine incidents, taking appropriate actions and making proper notifications.
Perform currency transports in accordance with casino procedures.
Maintain a professional appearance.
Communicate with other security personnel via two-way radios, using established "10-codes".
Ensure quick, fair, and consistent results to customer complaints.
Safeguard property assets.
Administer CPR in First Aid situations.
Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
Ensure the integrity of gambling, banking, count room, and cash handling procedures.
Handle confidential information, reports, incidents, and materials properly.
Ensure communication within the department, sharing information with Team Members.
Inform the security senior management team of information necessary for the efficient operation of the casino.
Deliver Hometown Hospitality and Fun, living the core values of Fun, Friendly, and Community.
Conduct oneself in a gracious, kind, and warm manner that creates a sense of fondness, as well as a professional, courteous, and responsive manner, reflecting positively on the company and its core values of Fun, Family, and Community.
Perform other duties as may be assigned by department and/or company management.