PM Security Officer

PORTOLA HOTEL & SPA•Monterey, CA

1d•$23 - $23•Onsite

About The Position

The Security Officer is responsible for the safety and well-being of guests, employees, and hotel property. Responsible for maintaining a safe and secure work environment by following standards and procedures. The Security shall strive to provide exceptional service to both internal and external guests at all times.

Requirements

High School Diploma or equivalent – Required
Current CPR/First-Aid Card Required within 6-months of employment
Proficiency in using various computer software programs and general office equipment
Detail oriented and comfortable working in a fast-paced environment
Minimum 6-months customer service experience required

Nice To Haves

hospitality experience preferred

Responsibilities

Provide an outstanding customer experience to internal and external customers.
Respond to medical emergencies on hotel property, providing an appropriate level of first aid care within scope of medical training.
Patrol all buildings and grounds of hotel property, day or night supervised or unsupervised.
Enforce company policies, report potential building fire and safety code violations to the OSHA safety department as appropriate for follow-up and reinforcement of training and compliance standards.
Document in a written report any security related incidents, or medical responses occurring at or related to the hotel property.
Respond to emergencies and alarms on hotel property, providing security assistance and crowd control in accordance with department policies, coordinating response of police, fire and emergency medical services as needed.
Perform dispatch functions for aquarium, to include monitoring and dispatching radio calls, monitoring surveillance cameras and access control doors and gates.
Respond to any incident involving guests, visitors, and/or employees.
Assist in maintaining daily security logs, key and radio control forms, vehicle logs and the lost and found program as directed by Security Supervisors.
Assist other departments with operational and special needs as directed by Security Supervisors.
Maintain confidentiality in all aspects of the security function and reporting duties.
Conduct opening and closing of hotel employee and public areas for normal business hours and special events.
Provide cash escorts and maintain crowd control when required.
Respond to calls for lost or found children and provide safety and security for those individuals until reunited with adult chaperons or parents.
Conduct personal bag inspections for employees and/or guests entering the hotel property as scheduled or directed.
Knowledge of the entire hotel safety procedures to ensure the safety and security of our guests and employees.