Part-Time Security Officer

ASM Global•San Diego, CA

5d•Onsite

About The Position

Legends Global, the industry leader in privately managed public assembly facilities, has an immediate, part-time opening in the Security Department at Pechanga Arena in San Diego, CA. Our business is event-based, and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are "as needed" and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

Requirements

High school diploma or GED.
Minimum 18 years of age.
Must possess and retain a current BSIS California Guard Card.
Ability to pass background screening.
Strong verbal and written communication skills.
Excellent customer service skills.
Ability to remain calm under pressure and de-escalate incidents.
Ability to operate handheld radios and security equipment.
Ability to stand and/or walk for extended periods (4–6 hours).
Ability to run or sprint to respond to escalated incidents and emergency situations.
Ability to climb stairs frequently and quickly.
Ability to work in a fast-paced environment.
Ability to work in an environment with large crowds, elevated noise levels, and flashing lights.
Ability to work evenings, weekends, holidays, and irregular schedules based on the event calendar.
Ability to work in both indoor and outdoor environments.
Ability to work in varying weather/temperature conditions.
Ability to maintain confidentiality.

Responsibilities

Provide exceptional customer service to all guests, employees, artists, vendors, and contractors.
Conduct bag checks and security screening.
Conduct credential/ticket checks for access controlled areas.
Patrol assigned interior/exterior areas of the venue as assigned.
Observe and report crowd behavior for suspicious activity and to identify any potential safety concerns.
Enforce venue policies, including but not limited to prohibited items and guest code of conduct.
Respond quickly to security, medical, operational, and customer service incidents.
Assist in de-escalating disruptive behavior using conflict resolution techniques.
Coordinate with leadership, law enforcement, EMS, and fire personnel when necessary.
Preserve incident scenes and collect evidence when appropriate.
Complete concise, detailed, fact-based incident reports when required.
Maintain familiarity with emergency response plans.
Assist with emergency evacuations and shelter-in-place procedures.
Monitor, maintain, and support orderly crowd movement during ingress, intermissions, and egress.
Conduct concise and professional radio communications.
Follow chain of command with all policies, procedures, incidents, and emergencies.
Work independently and as part of a team with fellow security officers, and with other venue departments.