Security Officer Full Time Reception Security

Allied Universal•Sinking Spring, PA

2d•Onsite

About The Position

Allied Universal is hiring a full-time Security Officer for a healthcare location in Reading, Pennsylvania. The role serves and safeguards patients, visitors, staff, vendors, and clients by managing front-desk access, monitoring entry activity, and maintaining a professional, secure, and welcoming environment. The officer provides customer service, communicates with staff and guests, and responds to security-related concerns, incidents, alarms, and critical situations according to established procedures. The position is scheduled Monday through Friday, 3:00 PM to 11:00 PM, and pays $19.23 per hour. Candidates should be comfortable using a computer or tablet. The posting lists alarm panel, access control and badge, and customer service experience as preferred in the minimum requirements, though earlier in the posting it describes alarm panel experience as required and access-control/badge experience as something candidates should have.

Requirements

Be at least 18 years old for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver's license is required for driving positions only.
The posting describes alarm panel experience as required in one section; the minimum requirements later list it as preferred.
The posting says candidates should have prior access control and badge management experience; the minimum requirements later list this experience as preferred.
The posting says proficiency using a computer or tablet is necessary; the minimum requirements later list it as preferred.

Nice To Haves

Customer service experience and strong communication skills for positive interactions with clients and team members.
Alarm panel experience, including knowledge of alarm monitoring and response procedures.
Access control system and badge management experience, with familiarity with security protocols and procedures.
Comfort using computers or tablets, navigating software applications, and performing basic troubleshooting.

Responsibilities

Provide customer service to patients, visitors, staff, and vendors while following site-specific security procedures and policies.
Monitor front-desk access, verify visitor credentials, issue visitor passes as applicable, and direct people to appropriate areas.
Respond calmly and professionally to incidents, alarms, and critical situations, following established emergency response procedures.
Maintain accurate visitor, access, and incident documentation and communicate relevant information to site contacts and Allied Universal leadership as needed.
Deter unauthorized access and support a professional, welcoming environment through attentive front-desk presence and observation.